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Customer Ratings & Reviews

Your price for this item is $143.99
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Customer reviews

Rating 4.1 out of 5 stars with 5659 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,659 reviews
  • Rated 4 out of 5 stars

    A gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. It work for what she wanted for she liked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer sparatic issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have sparatic problems. Once in a while it just shuts off. Once in a while it is very slow. I am looking into replacing it with another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College Students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the brilliant color of this laptop which is beautiful, I couldn't ask for a better computer to take care of my coursework for college. I never have had one issue with the laptop. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love this product. Is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great for what I needed good battery life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when I purchased this laptop, but I’ve grown to really like it, especially at the price point I paid for it. I also love the blue color. I will say the display colors is where it lacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop- even my Mom can use it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP laptop for my Mom! She loves it! For a woman in her late 70’s & a basic knowledge of computers and laptops, it was very easy for her use. She also loved the touch screen feature!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen faded in and out upon opening and turning on for the first time. Tried to return and was told that i had to let Best buy send it off to get fixed. Currently waiting on it to be fixed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop,i would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work horse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work laptop is a work horse!! I use it Daily! I use it for everything, every project, every part of my work and pleasure day!! It's awesome and works Better than any I've had before!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Completely Unusable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning for 2nd time, we will have to get a different model, this one did not work at all, won’t open any app or browser will just lag until errors pop up, completely unusable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Goodness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, happy to have it for my family. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Performs like a champ!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a cheap piece of crap. Do not recommend. It froze constantly. I returned it to the store ASAP. I know that I shouldn't have expected much for the price but it wasn't functional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 11 S is difficult to remove and add UBUNTU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to replace the windows 11S with Ubuntu having done that it is a wonderful laptop. It cost me $100 to get the OS replced but it was worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to connect to the internet since I got the laptop and using any internal functions have been very slow as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a dud?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned it on and says no hard drive found. Tried to contact HP repeatedly for help...couldn't get through. Tried to do factory reset and all...NOTHING works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst piece of junk I ever bought. Returned it within 2 hours

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Hubby uses it for games and browsing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very helpful machine, was too slow to do mathematical calculations quickly. Connecting to internet was challenging, not sure if it was machine or software that wasn’t working properly.

    No, I would not recommend this to a friend