Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 6,089 reviews
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Computer went black

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally had for almost 1 yr tmrw and the screen went black today. I hate it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little blue machine for a good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop performs well and it does the job that it is tasked to do. Obviously not your all the bells and whistles machine, it is reasonably fast and is a good choice for doing basic tasks from a bedroom or home office. Price to performance ratio is very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    100% don’t recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price it’s still complete garbage, just from the start everything was super slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer to get casual activities done and it gets its job done. It could definitely be a bit slow at times and it's a bit frustrating but other than that I love this computer as it's light and can run all the applications I need it too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Slow to load anything, hard to get out of smode, filled with useless apps that bogged it down further. Returned same day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed
    Best Buy Employee

    Rated 1 out of 5 stars

    Too slow

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow you don't even know if it is trying to open what you have selected. Returning it or just throwing it away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not that great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was extremely slow. Had a hard time doing anything internet related.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality the laptop took 10 mins to load Microsoft Edge, I bough this to use for a zoom call and I couldn’t download zoom.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptoo hp 14

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teally slow p processor other than that it was a great laptop. It was just not enough for school work basic

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Misgiving

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good computer. When viewing something on a selected site the computer will automatically jump to another site.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed this purchase because the speed is very slow. My daughter can’t even use it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worst laptop ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop came broken twice Crazy, slow Return twice do not get does not work for anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should be $30 & not $150. It updates every second, and if you don’t let it update it won’t work. I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like this color

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I can’t get past the appearance. My other hp (same just a different color) laptop has a smooth kind of shiny surface. This white is just dry and ashy looking. No polished surface or anything.. just a dry pasty white.. not “diamond white” at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like the computer was new in the box. After opening and turning on, it did not work. Had to return this computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow slow slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is super slow and freezes all the time!! Wouldn't buy it again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don't buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When setting up the laptop, it was moving extremely slowly and froze. Never finished setting up the laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 14” laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and was quite surprised at how well it functioned. It was fast and smooth and a great deal for the price. Didn’t like the fact I couldn’t download some of the apps I wanted but ohh well . For the price, it’s all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14 Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school or any other minor things. If there is a need for space, just buy a flash drive or a hard drive.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs slow and I do not like how every time I turn around I have to charge it

    No, I would not recommend this to a friend