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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5659 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,659 reviews
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for student use, we ordered 4 of them and the kids love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic computer. I am a Cricut machine user and needed something more then a Chromebook. Got this on sale and is perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Microphone didn't work. Geek squad tried to fix and couldn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad product Sure Hp will get a lot of troubles with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a great deal, only wanted it for streaming shows won't even work for that. Its basically a paperweight, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much of a laptop, however maybe some day it will work and i can access the Internet and actually use it in a useful manner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money! It literally never works I should have returned it but I procrastinated! Literal trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OVER HEATS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS COMP, IT IS NOT WHAT IT ADVERTISES AND NO EMPATHY FROM THE BEST BUY STAFF AND MANAGER IN THE PLANTATION STORE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much hassle for me but it seem to be a wonderful gift for my grand daughter.Freeze up too much for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it not expensive as the other laptops great for college or around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer it’s just a temporary one for me until I can get a Mac book but it was definitely a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14 lap top

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend very nice product.happy with the purchase..nice price and very fast working.thank you best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hope you like staring at "Cannot load" pages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely functions even when browsing the web or trying normal day to day tasks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already returned it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't get on the internet unless you have an account with outlook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FOUND THE RIGHT SIZE LAPTOP I needed I love it I get my ink at best buy and my copy paper best buy is my store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 days the screen went completely blank DO NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even had this laptop for a month, I’ve used it maybe 5 times, and it’s already running like a 19 year old computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when your kid wants their own computer. Plenty of processing power for email, web browsing and homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase for what I needed it for…. Paying bills, getting emails,shopping online and school work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its as good as it can be for the specs. get a chrome book.

    No, I would not recommend this to a friend