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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 6,089 reviews
  • Rated 2 out of 5 stars

    Little disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it didn’t make my needs for my collars courses and it was somewhat slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hated it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i definitely wouldn’t purchase this again even when I went to pick it up from the store one of the employees said I can’t believe they charge this for that laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A ggod deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple laptop for travel and backup. It meets all my expectations at a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 out of 4 that we ordered were extremely slow. We couldn't even get a web page to load. Returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not s happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sucks it's slow.and the screen is so little

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this laptop is very good! I am very pleased with the performance of this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Brought this as a Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Display, Stylish and Sleek. It’s slow and takes too long to open applications.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Bought two of them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought graduation gift for nephew. The blue laptop looks so good. He loved it. My boyfriend bought my the snowflake white one and I love it. So I knew this was a great buy for him since he is starting college. It was easy to zoom call easy, check emails, do my taxes, do my school work and print all my stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow to open any application or web browser. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very slow and kept glitching. I had to turn off the laptop and back on for it to work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very slow and laggy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant even use the web browser for basic usage. Just lags and never loads. Is not an internet issue either because my other laptop works perfectly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes 5 minutes to power up sometimes. The touch pad and pointer (arrow,curser) do not work-there is no pointer to place on something and then tap to open it. The laptop is use less. Ive tried all recovery and reboots available to try and get the pointer and touch pad to work (with no success). (Im giving this review on a different laptop). There are a lot more thinks wrong with it but keeping review short.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just enough, nothing more needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a simple student who needs a basic computer for school, online videos and zoom and not much more. Good price for the peice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crap, don't bother buying one, not enough memory to do anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money and buy ANYTHING else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wicked slow and insanely painful to use. Dont waste your money on this trash, buy something else and save your sanity.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Crappy don’t buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. Don’t get this if you only want to not work fast and just searching the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MY review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this computer would run faster and not freeze up. No sir. It would freeze up every 15 minutes it seems like.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be exchanging for a different computer this weekend. This one has lagged so bad I can’t even use it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it blacks out when there’s too much going on, it’s slow, and a lot of things don’t work like downloading files that aren’t in the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Runs slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very slow can’t even use the internet without it freezing

    No, I would not recommend this to a friend