Customer Ratings & Reviews

The laptop works great however, the packaging was unsatisfactory. The laptop was delivered with a shipping label on the HP box and placed on my porch displaying the contents.There was no protective covering on the HP box to cover contents.

worked only a couple days! dead. avoid this item

The worst laptop and I can’t even return it. I wasted money on this laptop and now have to you buy another one

It keeps coming on and shutting off. I’ve tried to call someone and am still waiting on a return call.

The hp 14" Laptop is a lightweight Chromebook it works fast along as very well. The price is reasonable and good for this device. The size of this laptop is very portable. the battery hold very well, the screen doesn't lag. if you have a young kid who is doing home school or school games i recommend it

For the price it is worth it. I bought this computer because of the on going issues I had with my Apple Macbook Air. I needed a computer fast as my graduate program is online. This laptop gets the job done. However, this computer works best for basic functions such as: typing documents, sending emails, browsing the web, etc. It is an adjustment switching from and Apple Device to a Windows.

wayyyy toooo slow. couldnt even get into setupp of this thing horrible!!!

The style is quite suitable for my husband, who doesn’t know much about computers. I like the color very much.

The laptop glitches and I am not able to retrieve my work from it

Not what i was looking for or expecting. Very disappointing.

This computer is so slow and freezes a lot! Display is okay.

It Stopped working after 2 months of using it for my child’s homework.

This laptop serves its purpose. It's not a high-powered unit, but works fine. It was purchased so my granddaughter could do her computer homework. When I first set up the system, I made the error of pairing it with my Microsoft account. A ton of information and files downloaded and it really bogged down the system. I had to reset and start over. Once I did that, the laptop worked fine.

I only had for 2 weeks and it stopped working i returned it

This laptop is fine overall, it's just too slow for my liking. I was reading the questions about people upgrading the RAM themselves and you can. HP are the ones that say you can't and I just got done upgrading the ram from 4gb to 8gb. HP doesn't want you opening your laptop.

To whomever is viewing this review, PLEASE do not get scared about the individuals saying this laptop is a slow, undesirable device. Simply, most of them have not or do not know how to rid the device of the pre-loaded bloatware which comes with it (standard practice for Windows machines). I am a guy who came from a $1400 M2 MacBook air which I thought for the money was just ok and opted for this device instead. Let me TELL YOU, once you open the box, turn the power on and allow the pc to download all necessary updates (took me about 2 hours for me to just sit and wait painfully).. This device is then ready to be utilized in FULL Windows 11 mode (not 'S' mode which is by default for this machine), de-bloated and de-animated (maximum performance) before full functionality that most of these reviewers are not receiving simply because they have not taken the time or do not know how to perform these steps. First to get out of the Windows 'S' mode, I recommend looking to the internet. Once out of 'S' mode, turn to the web browser (default Edge) and search for 'CC Cleaner'. This free program once installed on the machine will allow you to rid of all the bloatware programs (common Windows practice) that were installed on the device. Once the programs are all ridded of the bloatware, turn to the internet and see all the advanced Windows settings in regards to turning off unnecessary animations, game mode (not needed especially for this machine) and adjustments to the minimum processor speed for both battery and plug in. Once you turn off/tweak these critical settings, the device PERFORMS. In conclusion, this HP 14" is a wonderfully designed, steal of a product once ridded of all the unnecessary junk and tweaked to a stress free experience.

this is the perfect size. it's fast & quiet & lightweight.

best compact , and inexpensive computer you can buy and its a HP This is the third small HP in our family and all working without problems. Probably not ideal for serious gaming or college level studies but for everything else does fine.

Although we have only had the system for short while it does seem to be doing great for my daughter and her schoolwork. I gave it a 4 star only because it took so long for all of the updates to run before the system would stop being so slow upon initial setup. Now that ALL of the updates are completed it seems great for her.

I knew what I was getting when I bought this laptop considering the price. A couple of things I've noticed / done to make it a travel laptop that I won't worry about if it gets stolen / lost: * Format the HD with Debian/Ubuntu as you soon as you buy it. I can't imagine using Windows on it considering the processor speed and memory * I had to disable the trackpad and use a USB mouse. It seems that it's easy for the trackpad to stay pressed continually, at least on mine, making the computer unusable. * Power / Suspend doesn't seem to work on mine. I had to disable suspend, so, when I close my laptop, it doesn't go into suspend mode. Not sure if it is a HW issue or SW, but, couldn't fix it. I'm willing to accept these flaws considering why I bought the machine.