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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5659 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,659 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid, Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I enjoy using this computer. It includes Office and other applications (Internet, Notepad), which are helpful to anyone who needs an inexpensive, lightweight notebook. I'm glad it wasn't out of my price range. I'd recommend it for traveling and for the use of Internet and Office.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Yay, A Laggy Mess!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, where do I even begin with the HP 14-dq0xxx? Let's start with the aesthetics - sure, it looks like it crawled out of a Pinterest board with its "totes adorbs" design, but that's about where the charm ends. Prepare for a world of frustration once you delve into the software abyss. Transferring files? Oh, get ready to make yourself a cup of tea and settle in for the long haul. It's like watching paint dry as you wait an eternity for files to crawl onto your external drive. And multitasking? Forget about it. Attempting to run Roblox while even having just a single Chrome tab open is like asking for a miracle. But wait, it gets worse. Trying to play The Sims 4 on this thing is akin to subjecting yourself to a medieval torture chamber. Running it on hardware that's essentially a potato with a screen results in a symphony of lag, glitches, and frustration. And let's not forget about the keyboard that feels like melted plastic and a hinge that's as stable as a house of cards in a windstorm. Oh, and spill some coffee on it? Congratulations, you've found the silver lining! It's the perfect excuse to rid yourself of this technological nightmare and upgrade to something that won't make you want to pull your hair out. Trust me, you'll thank yourself later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Has everything I need. Came with Microsoft 365 for the first year free. I like this product more than my Dell laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GREAT BUY FOR A BASIC COMPUTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic computer which was all I expected because it was a GREAT low price. Seems to run good. The only thing that bothers me is that I bought 2 of these and they each act very differently.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Thank you Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this got my Dad for Christmas. He has a real hard time with technology and I think this computer will be great for him because it’s easy to use and also still has all the latest features.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    perfect for christmas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. delivered on time. perfect for my grandson easy to use. The size is real good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lil laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good for the price, bought it to use at work and handles what i want it to do well.. have fiber at work and on the basic 100 plan.. quick web site loads. Streams with no lag.. only complaint i have is lack of disc space and no way to upgrade it. Wanted to toss an old game on it but lacked room. tried to load game on a 256 gig sdcard i stuck in it but game wouldnt function unless loaded on main drive. Still functions great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! It's super thin and light, but still has a great display and plenty of power. The battery life is incredible, too. I've been using it for work and video editing and it's been a dream. it's definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is compact, lightweight, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Budget friendly & reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget-friendly laptop! Nothing fancy, but it has done everything we've needed it to do without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Very compact for my busy on the go lifestyle and very budget friendly. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A little slow but nothing to complain about

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and it gets the job done well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Simple efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery and screen quality at a good value. Perfect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great, perfect purchase for someone looking for a low priced option with the right features.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Needs improvements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the worst laptop on the market. You definitely get what you pay for. I wouldn’t even suggest this for a high school student. It moves very slow and lags when the CPM is high or if you’re working on multiple projects. I constantly have to restart it or wait while it loads for minutes. I would not recommend if you plan on using it for school.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lovin Hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop, i love HP products. And this laptop is small and compact for easy storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my laptop and I'm glad I purchased it for me and my family

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sleek and Portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop so sleek and easy to take everywhere i need it to be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Acer Chromebook laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice I made by purchasing my Acer computer everything I need and the speed is so great I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be Better But It's Nice as a backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for the price I paid but it moves kind of slow and the resolution isn't the best. Please don't download Mcafee, they tried to scam me. Use the security features that come with the computer or another trusted security. overall I like the color of it and the keyboard is very easy to type on and the mouse pad is sensitive but my old HP computer died out on me and I chose this one.

    I would recommend this to a friend