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Customer reviews

Rating 4.1 out of 5 stars with 6093 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 6,093 reviews
  • Rated 5 out of 5 stars

    Perfect style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a freshman in college and it’s perfect! All software that I needed was able to be downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the first off. It’s very easy to use and lightweight. This device fits right into my backpack.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems since we opened it! Computer keeps glitching wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. The color is really pretty. In very good shape for a display model purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was super affordable and included everything I was looking for plus I absolutely love the color!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I expected. These Chromebooks just aren't as powerful as a laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard moving the page up/down putting the arrow right on the line. I definitely will stick to touch screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Joey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, small and easy to carry also the functions are better than I taught, loving every minute of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow operation system but at the price with software serves the purpose of document creation that I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very laggy i understand why it was so cheap will deff be returning and investing in a better one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and daughter-in-law. Perfect size for what they need. Paying bills and social media.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don't perform at all. Not working. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NEW LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE COLOR AND EVERYTHING ABOUT IT. THE PRICE I PAID FOR IT WAS ALSO ON POINT. THANKS BEST BUY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good for the basics, technical issues may vary.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left hanging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how to use this computer or TotalTech, absolutely confusing. They must assume everyone can do this stuff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the battery malfunctioned or something because the whole bottom is melted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless!Only wanted to control lighting and drapery for home theater.Junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer just for writing documents and internet for a project at Church. It does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop Great price Has all features I need Has more than I expected Great speed

    I would recommend this to a friend