Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Customer reviews
Rating 4.1 out of 5 stars with 6093 reviews
(6,093 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a freshman in college and it’s perfect! All software that I needed was able to be downloaded.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Lightweight!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the first off. It’s very easy to use and lightweight. This device fits right into my backpack.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems since we opened it! Computer keeps glitching wouldn't recommend
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this laptop. The color is really pretty. In very good shape for a display model purchase.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Love The Color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was super affordable and included everything I was looking for plus I absolutely love the color!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what I expected. These Chromebooks just aren't as powerful as a laptop.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Touch screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard moving the page up/down putting the arrow right on the line. I definitely will stick to touch screen.
No, I would not recommend this to a friendRated 5 out of 5 stars
Joey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, small and easy to carry also the functions are better than I taught, loving every minute of it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Small laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow operation system but at the price with software serves the purpose of document creation that I need.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
laggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very laggy i understand why it was so cheap will deff be returning and investing in a better one
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice little machine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son and daughter-in-law. Perfect size for what they need. Paying bills and social media.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible don't perform at all. Not working. Not worth the money.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
NEW LAPTOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE COLOR AND EVERYTHING ABOUT IT. THE PRICE I PAID FOR IT WAS ALSO ON POINT. THANKS BEST BUY!!!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Storage capacity
Rated 3 out of 5 stars
Good for the basics, technical issues may vary.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Left hanging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how to use this computer or TotalTech, absolutely confusing. They must assume everyone can do this stuff.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like the battery malfunctioned or something because the whole bottom is melted
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless!Only wanted to control lighting and drapery for home theater.Junk.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a computer just for writing documents and internet for a project at Church. It does the job
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop Great price Has all features I need Has more than I expected Great speed
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend













