Customer Ratings & Reviews

It was a great value and service. I don not have tie for this.

Love my new computer. It serves the purpose that I needed it for

I'm working on learning how to go from a 8 to 11 but it's fun

Takes five minutes to open a edge browser, locks up constantly. My 5yr old cellphone is quicker. Bought for my kids and didnt realize it was this bad until i needed to use it.

Bought for sister, she says portable and fun to use.

My daughter absolutely loves it! Everyone at Best Buy was so helpful

Elena was great and informed me she was on the way. Highly recommend the extra 5 bucks

Great buy for a great price does everything i need and more!!

Do NOT BUY this laptop! The processor is known to be terrible and I should’ve done my research deeper before buying. It wouldn’t even hold two tabs open at a time response/lag time was over 45 seconds. It let me start it up and get it registered just fine but after that it kept crashing. Took it back the next day and the associate said “If I would’ve seen you here yesterday I would’ve warned you. They literally all get returned within a week or so” had to exchange for a better laptop, definitely go with at least the i3 processors never ever get a Celeron

Literally save 2-3 hundreds bucks more & buy a mac or a decent computer I can’t use this crap for just YouTube, really sorry computer, freezes all the time. It’s the slowest, I swear I think my old broken iPhone 5 works better

I got this laptop last year for my birthday (rn it’s a year later) and it is one of the worst laptops yet.. It’s slow basically just worthless even chrome takes forever to load or just downloading something.

great lap top thin light weight and reasonably priced

Awesome. No complaints.............................

It was ok pretty color was just small was a good price out the box deal

Great computer. However. I can’t add my fav protection or word programs. Only HP allows

I got this computer for my daughter to use for her schoolwork/school games and it freezes all the time to the point she can barely even use it.

This laptop is so cute, but there is nothing you can do with it. The speed is sooooo slow, I couldn’t even search something on the internet . Takes forever. Unfortunately, I’m returning this laptop. I wanted to buy a cheap one just to have for my social media. But definitely don’t but it .

I just brought the computer as a gift for my brother. Once he put in all the basic information to get into the computer, he opened up windows and it cant even load the home page of windows.

very very very very slow. it was returned. I didn't think computers were slow any more with all the new technology but I was proved wrong.

Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.