Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Customer reviews
Rating 4.1 out of 5 stars with 5659 reviews
(5,659 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks!!! It has from the first day i got it, but i delt with it because of classes and now half the keys stopped working my mouse one side is stuck and the screen is messed up.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy practices baiting and switching
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bait/switch scheme, item unavailable, at store in a week, with all the available items more expensive. Had better luck at Target next door
No, I would not recommend this to a friendRated 1 out of 5 stars
Losing your identity to digital tyranny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to make Microsoft account. Privacy invasion.
No, I would not recommend this to a friendRated 1 out of 5 stars
commandeers your browser.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.won't let you change browser from microsoft. s mode?? can't open more than 1 window at a time. password saver has glitches.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't even open settings.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that this computer is not made for Windows 11 at all! Can not open settings, and when I try, either Settings crash or Windows 11 restarts.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad costumer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Products is not working properly and I try to return it did not make it on the time of the policy which was hiding in very small detail.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Laptop barely works. Would not recommend. Whoever gave it a 5 star review has really low standards.
No, I would not recommend this to a friendRated 1 out of 5 stars
Store issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who sell me the product did not explain anything about the computer. He was in a hurry just to sell .
No, I would not recommend this to a friendRated 1 out of 5 stars
Returning it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and finished setting up. Died and was never able to restart again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lap to
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get this item it was shipped to the wrong address.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Sams lap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems with it it has access to the things I need
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than three weeks of purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing on this computer will load, and it runs so slow.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does nothing but freeze up….from day 1!
No, I would not recommend this to a friendRated 1 out of 5 stars
Exchange
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned; not what I wanted. Exchanged for a Chromebook.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Slow processor and confusing organization
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something to upgrade from my 7 year old laptop but this ran slower. Plus windows 11 is confusing as hell. Laptop came installed with windows S, which claimed to help with virus protection, but prevented you from doing a lot of other things. Hard pass.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Value!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop and it is great for like work and social meda.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a good deal and it looks like it will last a long time.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Cheap components
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke and won’t turn on less than a year after I purchased with light use. Do not recommend.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friend