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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5640 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,641 reviews
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight for traveling, pretty and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned this low-price model would not be sufficient for my limited needs, but it turned out to be perfect. Easy setup, quick response on apps and internet. Very happy after several weeks of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give it an excellent because unfortunately it did t have the CD port that I thought it would. It is good for my work needs though and emailing and creating and storing forms and documents and I love the color because it’s clean and I’m girly and this is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price purchased as Christmas presents for tween daughters. Great computer slow to load multiple programs like email and YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop i haven’t had any issues at all ! Updates fast keeps charger very convenient to have for kids school work and my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Convenient, Fast And Up To Date! It Helps Me Complete My School Work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for small projects

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful laptop for little things you need to do. Not the fastest laptop but you get what you pay for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little laptop. Quick. Lightweight. Perfect for every day tasks.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, screen quality good. Most normally used connections. Slow, but too be expected. Perfect for my use, to replace an ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item and every simple to use. At a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best bang for buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for its price works well for movies in the go and simple email work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy for this great deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, Can’t believe the price of this computer. It was an awesome deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great purchase great price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, great quality easy to manage. Overall great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Donna's HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i need and easy for carrying around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for students between first grade to fifth grade my sons use it to read and to look up things on the Internet when they need stuff works very great for them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this this originally just for work but I use it for games as well, quality is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for school. It’s a really nice computer , it reminds me of a MacBook because of the color . I love features it has to offer. I wish that it was capable of downloading zoom. That’s the only issue I have luckily I another pc to take care of my zoom needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We've Had Six of These. Please Read.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now teach off-campus, so everyone either brings a laptop or I lend them one. So far, among the donated and bought-on-sale devices, we've had six or seven of this model. It's a cr*p shoot. I had one I used every day for over two years (recently it slid from a chair to the floor and the screen cracked). I have two in my back room ... neither ever worked right and have caused more grief than not. One thing that's an ongoing problem, from day one? The "hinge bar" at the back falls off, or some of the teeth break, or it otherwise decides to do something strange, but the hinge bar doesn't affect the functioning of the laptop; it's just cosmetic. So we've used severla of these for years and others we either had to immediately return or just give up on. If you buy one, check it out for a couple of days and if there's an issue, just return it. Oh! And the keyboard isn't a solid one, so if you're a fast typist, it might drive you nuts. Hope this helps someone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    good price, good performance, bad set up experienc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for purchase price. Good performance...once the problematic set up could be completed for the intended recipient of this gift >> not a good impression of hp or microsoft. User was not happy about being forced to open yet another account (i.e., Microsoft) in order to set up/use the laptop. Felt that should have been optional.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it & got it in the color black, sometimes it moves a little slow but it’s still a good buy (: …. Don’t recommend trying to download big things on this computer like games & a bunch of apps or documents because the computer updates a lot and that ends up taking up most of the storage… but overall if you need an affordable computer for work this is perfect.

    I would recommend this to a friend