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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5645 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,645 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to download Google Chrome because Microsoft Edge was just too slow. But other than that, Im satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service rep was very informative. Went out of his way to try to help with cost since the product was for my child’s education. Bravo Zulu! Product is very nice. Long lasting battery and quick running speed and connectivity. High quality display, a great option for school or work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super satisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my dad. He’s very satisfied with it. I had to set it up for him showing him how to use it. We’re about to put Norton on it but he’s very satisfied with it. In fact, I even think I want to turn my computer in to get that one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop and didn't want to spend a lot of money. This was a great deal and I really like it. I just use it to browse the web and for emails etc. It's fast and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv, phone, laptop, AirPod etc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's products stand out for their innovation and reliability, providing a seamless blend of style and functionality. From state-of-the-art electronics to top-notch appliances, their selection ensures you're always on the forefront of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My home laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing. Im learning new things on it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and affordable with a good value for the price, I purchased this to gift to my grandparents and they love it for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see that the price for this item has dropped by $40. For $150, it’s definitely a better deal than what I got. It’s a decent, very basic no-frills laptop, and for my purposes it does the trick. You can check emails and stream movies on the go, but if you’re into gaming you need a higher powered unit. The touchpad is overly sensitive, resulting in repeatedly producing unwanted clicks. And like other HP products, the pop-ups are annoying. But for the price, it does have the basic functions.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and its nice and works fast Its light weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly laptop. If you looking for something for school or work, this will do its job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-14 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp 14' Laptop don't use it very much but happy with it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional but not ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and look. Very slow once everything is downloaded. And updates all. The. Time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Laptop for Streaming Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to do one thing, streaming to one of my 75" LCDs. Better than any streaming box at this price, All you need is an operating system, browser that supports 4K streaming and bookmarks. I run GigaBit Internet and it doesn't miss a beat. If you want it for surfing, OK. If you need apps ran, by a different laptop/desktop. The Dual-core Celeron architecture is dated, but perfect for just streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality for cheap price i like the size and still good for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for our Sales staff with their training videos & web viewing. It's light weight and a perfect size to carry or situate on their desks. Most is done through WIFI so storage is enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful for its price and perfect for most of home users

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    keeps me going

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it everyday to do all the things needed to complete my projects for work on time and hassle free easy to take anywhere and so much support from hp and best buy your sure to be pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usable, but not preferred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Loved how less expensive it is and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works very well. Simple to set up and easy to use for a older persons

    I would recommend this to a friend