Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,075 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    So far, so good for college student.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot so far for what we need it for -- a non-Chromebook portable computer for taking notes, viewing online textbooks and completing homework for college classes. Bought an external CD/DVD drive to go with it and will likely get an external hard drive for non-Cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    HP LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop,fast and very nice color,love it,high quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great school computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Got it for my son for on line school, and it has been perfect. Supports all the programs he needs, speed is great and keeps a charge for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was delivered so quickly and efficiently! I love the color, it’s not too big or small so it’s perfect for a student. There were no damages done to my device or package. Thank you Best Buy for taking the time to properly ship and deliver my Order.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for every day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use. Let the laptop update before really using it. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ready to be used for basic office tasks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic office work, it has what's needed for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is cool , It's just what I expected for my daughter's homework and her music school and it helps us a lot with many other things...thank you and recommended a thousand times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was beautiful and customer service was excellent with quick response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to used, and the best thing is very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    For work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it for in order to work from home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought under 200 with free mouse for school. Works well for school work. No touch screen and keys do not light up. Somes time slow. I added sd card for more memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much, but it’s a little slow. Hopefully gets better. But for the money it’s ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    very slow

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product at all, i needed this for school and this computer worked very slow, i needed the camera to work well but it kept lagging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good Cheap Computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light cheap machine for playing games and looking at hunting camera pictures easier.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good a little slow but aside from that it has been wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i needed was something for school working great for that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I had it before and it was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop i haven’t had any issues at all ! Updates fast keeps charger very convenient to have for kids school work and my work

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an unbeatable value for money. Pretty design, and low weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    on it now

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basic but the price was good for what i need it for

    I would recommend this to a friend