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Customer Ratings & Reviews

Your price for this item is $194.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 14" Laptop for its affordability, light weight, and fast performance. It is considered a great value for the price. While some users wish for a larger screen and backlit keyboard, the limited storage capacity at 128GB is seen as the only major downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 548 reviews
  • Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a good laptop. Works great for my use in my home office. Will probably be back soon to purchase a second one for my daughter. Nothing but good here!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    It’s so so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good teenager laptop, not a forever laptop though. Keyboard super sensitive and screen is too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great item to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the right choice purchasing this item. It has many features that is helpful to my kids education. I would recommend to anyone to purchase this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this computer.. light and easy to use and doesn't get hot because it has SSD card solid state and no motor. And it's pretty too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer for my daughter going of to school.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met the minimum requirements for what she needed for school. I did like the fact that it was an SSD drive, so not as much concern about it breaking down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to purchase a laptop and the sales professional was fantastic.He answer all my questions and was very knowledgeable about the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for my mother. Everything she uses it for it handles very well. She likes it. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget laptop for basic work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten it for 2 days and it's amazing. The only thing not in my interest is the battery life. Everything else is perfect as I said for a budget price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this chromebook. Its incredibly efficient in what I need it for. Thankful for the best buy staff that helped me with my many questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for home, unfortunately I purchased it in haste, to train for a new job. It wasn't sufficient for the task, but made a great gift for my mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bomb laptop you should buy this !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your help with this matter and I appreciate your help and support picking it out ! It works perfectly for me and that's all that matters !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 1st laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our child’s first laptop. It easy to use and fast start up. Just enough for him to get work completed and play some games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good little laptop for specific uses.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for net surfing and streaming but very little storage. Must use an external hard drive to store large quantities of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one on sale and though if it gives me a few months I'd be good. Well here I am a year later and it's still brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does exactly what it’s supposed to. Best Buy service and price were awesome as well! Great laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, purchased for my partner for his school, it was really affordable and had everything he needed to continue his nursing degree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're not going to be running VR on this laptop but if you're looking for a study little machine at a low price this is the computer for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a laptop for his first year if college. This is a great laptop for a student's needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed to run Microsoft programs, it's a great laptop for the price. I use it for college coursework and photoshop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson wanted a computer he could do some social media you tube on and homework. Great computer for his needs and works for him great!

    I would recommend this to a friend