Customer Ratings & Reviews
- Model:
- 14-CA061DX
- |
- SKU:
- 6199102
Customer reviews
Rating 4.5 out of 5 stars with 3812 reviews
(3,812 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Stick with windows
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the end didn’t like ChromeOS. More complex and gimmicky imho than windows
No, I would not recommend this to a friendRated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have upgraded and bought a little bit of a better computer. Not too familiar with Chromebook but does not support Java.
No, I would not recommend this to a friendRated 3 out of 5 stars
Chromebook
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this chrome book for my son but it wasn’t what he wanted I returned it for a refund
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.much slower than what I expected. Not what I was looking for. specially after coming from mac.
No, I would not recommend this to a friendRated 3 out of 5 stars
TwoThumbsUp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had to exchange for different Chromebook. Didn’t even take it out the box or out of the store.
I would recommend this to a friendRated 2 out of 5 stars
Doesn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as a Chistmas for my mother so that she could check her emails and social media. After less 12 months it just stopped working. There were no error messages, no warning. The screen went black and the device simply won't turn on. It was good while it lasted but I exepcted more from this brand.
No, I would not recommend this to a friendRated 3 out of 5 stars
BJ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem with keys sticking, and sometimes doesn’t power off when you hit the shutdown button
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally feel that this is an over prices tablet with a permanent keyboard attached that does not even allow you to have things on the main screen/page, I found a nearly impossible to hook up my external hard drive upload pictures just to the internet to share old pictures with family, it was also impossible to hook up to printer scanner to upload old photos and put them the external memory
No, I would not recommend this to a friendRated 3 out of 5 stars
14" Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this Chromebook. Definetely prefer an HP. Not as user friendly as others.
No, I would not recommend this to a friendRated 3 out of 5 stars
Bought for my daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two weeks later returned it back because it stopped working and kept heating up.
No, I would not recommend this to a friendRated 3 out of 5 stars
avarage...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.average product...not so great...slow at times.. this need more upgrade to make it faster..
I would recommend this to a friendRated 3 out of 5 stars
Not bad for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little tough to get used to but works good enough to do what i needed it to
I would recommend this to a friendRated 2 out of 5 stars
Lasted 10 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Chromebook worked great until it suddenly started having serious video output issues, rendering it useless. Up to that point though, it was one of the better Chromebooks I've ever used. Too bad.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad choice since I only need it for daily simple work and entertainments.
I would recommend this to a friendRated 3 out of 5 stars
Chrome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not overly fond of touch controls, might be fine for someone else.
No, I would not recommend this to a friendRated 3 out of 5 stars
NOT FOR ME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DIDNT LIKE HOW I HAD TO DOWNLOAD JUST TO DOWNLOAD APPS I RETURNED IT
No, I would not recommend this to a friendRated 3 out of 5 stars
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is too small for my husband to use it. Unfortunately he will be returning it.
I would recommend this to a friendRated 3 out of 5 stars
Notebook
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best thought it did more than it does.. it’sok for a teenager
No, I would not recommend this to a friendRated 3 out of 5 stars
Nope
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description said it has a touchscreen. It does not.
No, I would not recommend this to a friendRated 2 out of 5 stars
Check end dates before buying
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of these but got it for online school. Didn’t know they had expiration dates based on first release of that model until I already started using it so for what I paid it doesn’t really equal a good deal considering I’ll only get a couple years out of it before it’s rendered useless and not updatable.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks for your review. I'm sorry to hear that you don't think you will be happy with your purchase for the long term. I can assure you that we always aim to make our customers happy with our products and can understand that you might be upset in the future if this one does not live up to expectations.
Please know that we are always here to help and to assist you with selecting the product that best suits your needs. If you need any help now or in the future, you can get in touch with us anytime at this link: support.hp.com
Alexis
HP Care















