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Customer Ratings & Reviews

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$519.99
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Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 609 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and speed of the 15.6" Touch-Screen Laptop, also noting its user-friendliness and pleasing design. Many appreciate the battery life and find the features to be very nice. However, some customers have reported issues with the screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 609 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Great prices. Met all my needs. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great graphics, Excellent price and good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what i need itnto do. Web browsing, office tasks, light web based cad programs. Only down side is that it has a flexible frame. Some times it does not feel sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, all I need for everyday use and what a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but perfect for what I ordered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of processing is slower than my other computer (a mac) even though it has more RAM. But I got this specifically to have a higher ram computer to run analyses on, and it serves that purpose perfectly even if it sometimes takes slitghlty longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer and iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for Great price. It was delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fluent performance, nice touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Wilma Green

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was laptop great choice for me . The specification meet my needs for home, and overall was not to overwhelming. Still trying to get use to the features and need some tutoring to obtain the full use of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scored an amazing deal with a $250 discount, making this purchase truly worthwhile. With 16GB of RAM and ample hard disk space, it perfectly meets all my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Joan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with step by step instructions. Clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase - Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP 15.6" Touch-Screen Laptop is exactly what I was looking for and the Customer Service Representative (Christian) was very helpful and customer satisfaction focused. This was a very pleasant shopping experience for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great brand HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, great brand , to easy and pretty hp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp laptop it’s a good quality laptop and it has fast processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace and upgraded laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new laptop for my wife. My only grief is when we went to the store in Waxahachie, my wife told me she was there earlier and the rep said this laptop was NOT IN STOCK. I kept seeing it was so we had to go later on that night and get it because IT WAS IN STOCK.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had the laptop for a short time but I love it. The screen clarity is very clear and I like that it’s touchscreen. Although I wish the battery stayed charged a little longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work comes home with me everyday. I love my laptop. The touchscreen is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transportable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft and easy to manage. Beautiful. Simple . And cute

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Like ryzen processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP TOUCHSCREEN LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HO touchscreen laptop. Perfect for my home office. Plenty of memory and all the applications that I need at my fingertips. Excellent service from Best Buy and the Geek Squad as always. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, this product meets many needs for an average user, and the price matches the quality. It’s a good choice for those who are looking for a simple, inexpensive laptop for basic office tasks and just for browsing the internet.

    I would recommend this to a friend