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Customer Ratings & Reviews

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$519.99
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Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 609 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and speed of the 15.6" Touch-Screen Laptop, also noting its user-friendliness and pleasing design. Many appreciate the battery life and find the features to be very nice. However, some customers have reported issues with the screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 609 reviews
  • Rated 5 out of 5 stars

    Good purchase with daily deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase with daily deal. Low display but good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good and the quality. The service staff is knowledge to the iten is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just fine everything that I expected. On time and on target.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was very easy. I am hoping this will be great for my college freshman with alot of note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been a while since I bought a new laptop for myself. Best Buy’s compare feature made it easier to choose. It arrived in the mail, well packaged and easy to set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great everything---BUT the Bluetooth connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Efficient. well-made and aesthetically pleasing. The 2-star rating is due to the Bluetooth connectivity CANNOT stay connected to headphones for more than 2-3 min. It autodisconnected too many times to number, even after I dowloaded every Windows update, and HP system update. I spent 2 hrs with a HP IT consultant, and even that didn't fix it. I sent it to KY for the GeekSquad repair, but at this time it's too late. I already bought a Lenovo Yoga, and it's a DREAM! I'm just going to sell this HP on FB Marketplace for whatever I can get for it. I'll NEVER buy HP again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch screen option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. perfect for my daughter’s homeschooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slick composure of the product as I game a catch dubs ‼️

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    low price laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complete laptop that is worth the money spent. Good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, user friendly. Salesman very helpful in choosing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful PC! Great price! Lightweight too! I always feel that I am in good hands with Best Buys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. I liked the quality and easiness to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, i highly recomend it in terms cost benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for an upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. So far, setup is easy. Love it! I especially love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love it! It does everything I need - works for my college courses. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this laptop for school. It's working very well love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer! It is so sleek! I bought a second one for my son!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed and memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an update to my 12 year old laptop. This computer is definitely an upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    best buy was good to work with , but product not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the one I got had a wifi network card issue , I returned the product , it seems to have had a bad network card which isn't really a card as it is integrated with the motherboard. when it worked it worked ok my service with best buy was good , I apparently got a lemon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for general everyday use. Very happy with this purchase

    I would recommend this to a friend