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Customer Ratings & Reviews

Your price for this item is $347.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 699 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    How touchscreen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen very practical . Easy to use and kid’s friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what I wanted and needed. Really enjoy the touch screen; nice laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works well. Great service at the store to help me get it up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop that fits the bill for personal needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid-state hard drive in the laptop makes a big difference in it's performance.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer the fact it's a touch screen makes it even more user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for the budget conscious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP. Ease of use with the touch screen, fast processing, slim clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This computer is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the features, the touch screen as well. Very good computer if not a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected, especially considering the low price. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    simply effective for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for basic and general use. fast processor. best of both worlds.... laptop and touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The size is exactly what I needed and the touchscreen is an extra bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very have with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable in price and has everything I need. It’s fast and the picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the touch screen! I replaced my OLD HP laptop with the same HP!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lightweight Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a lightweight computer at a great price.With many features you will enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for 30 days, so far so good. Fast processer and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good update for me on the computer i bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease with my new computer! the old one, was becoming a dinosaur, and out dated! this is much faster!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    overall a let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much slower than I expected, even thought it is solid state. Lost space for a dvd drive which is near obsolete.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Lightweight, lots of features: memory, storage, etc. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First touch screen I have ever owned. Super easy to use. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased a new HP laptop to replace my aging Asus - the transfer of programs went quickly and smoothly. I particularly like having the same "feel" of the laptop as the one I'd been using for five years. I am glad NOT so much has been changed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Does a good job for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is a plus. So far works well and links to my phone with no gliches

    I would recommend this to a friend