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Customer Ratings & Reviews

Your price for this item is $347.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 699 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Overall great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works exactly as described. For the price you can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ease of using the HO laptop! It works great for me! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping the drive was little bigger but a great system to use. The memory was right size.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touchscreen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, fun and easy. Live the touchscreen yse it all daty great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    wide touch-screen is convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop,, great speed and great memory,, very nice touch-screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops are easy to use compare to other brands. It works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lightweight and good speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the light for NumLock but other than that, great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it so much and am enjoying it... the screen touch makes it good....

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I would like a touch screen but it is great,well equipped.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for my needs. Great value too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size and keyboard are perfect for me and I love the 10 key pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a computer. I checked online and chose a few that were in my price range to look at. After seeing the in-store options, I decided on the slightly more expensive model with the SSD and touch screen. The salesman, Dave, was very helpful and patient and explained the differences between the three models I was deciding between. I am happy with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a step up from our 12 yr old tower computer. So handy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptops. No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great because all works and there are no performance issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good find and I returned it thinking I found something better and I didn't, at least at this price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Salesperson was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC works as expected. Booted up with no issues. Touchscreen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service, professional employees and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast, friendly and lightweight. Will always buy HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect lap top for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top meets all my needs and really like the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not great with technology but this laptop is simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good speed and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast. I downloaded several apps in a short period of time.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    good for all levels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer - easy to use set up a bit time consuming but not bad

    I would recommend this to a friend