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Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 699 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP Laptop for use as a publisher. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop purchased easy to use and navigate not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc and very fast Best for school and college

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the money. love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and what it's intended to be used for, it's great. I bought it for my wife because she needed a new one for going back to school to get her master's degree. It's more than what she wanted to spend but what she wanted to spend wouldn't be quick enough like all of our other computers I have built and modified.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and transfer of data from the old one,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    THIS IS AN EXCELLENT LAPTOP. GOOD SIZE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TOUCHSCREEN LAPTOP IS JUST THE RIGHT SIZE !!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this laptop. It is very fast, great video and options

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very nice,bright touchscreen and a lot of different control options.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reasonably Priced for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for doing the basics at work and they were reasonably priced.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup went very quickly; however, some of the instructions were conflictual

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick startup and easy to follow instructions. Does the job I need it too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent computer for my karaoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has all the speed needed to run my system. Very easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good! This is my first laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said, this is my first laptop. After talking with a customer service rep at Best Buy, I felt very much informed about the different products, The laptop has pretty much done everything that he said it would. This is very good for me because I use my laptop often and I really appreciate a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    durable touchscreen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to set up and the touchscreen is not sensitive. If you lightly touch the screen, nothing will happen, nor do you have to forcefully touch the screen to use it. I have already accidentally dropped it and amazingly enough, no problems with it. Even took it to Geek Squad just to make sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer...First I Purchased in a Long Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice computer. I have a lot to learn but I believe that to be Windows 10 which I don't like at all. The computer has a nice screen and crisp picture. However, I have had real difficulty with the 10 key pad on the keyboard. After 2 months I still have not adjusted to moving my hands to the left to touch the correct keys. Overall, I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted something simple and fast it has done what i need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    128 SSD hard drive boots up fast. Runs pc games very smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star laptop 5 stAr service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i showed up 5 min before closing looking but not looking for a mew laptop wandered around at least 30 min the computer tech was very chill and im kinda alot to deal with he answered all my questions and price matched me with in my budget and long story short we are friends on pokemon go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer whiz, but with the Geek Squad instructions and set-up help, I am able to navigate fairly well. Still have some questions and will make an appointment with the Geek Squad staff to help me walk through some procedures, But on the whole the computer is an economical buy!

    I would recommend this to a friend