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Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 699 reviews
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I needed for school and I love it. Screen is pretty good size, display is crisp, and the number pad on the keyboard is very convenient. Battery life is sufficient. Microsoft Edge and Mail both tend to lag a little bit but they are still good apps.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop, good for work, price is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice weight and screen size. Solid state drive was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so fast and easy to use, I just love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the basics, light gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for web browsing and watching video streams plus a processor strong enough to network with my main for video encoding and rendering. This system does both nicely. The memory and storage, while small, are easily, unlike many other laptops. I just wish it had a full 1080 screen, but for the price, it's a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE. VERY CLEAR AND IS EXTREMELY LIGHT. LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty simple to use. Plus I love the screen size

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price ! Works great spot on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Processing System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality isn't the best at all, however the system itself is fast and efficient. I have an online game download onto mine, as well as WORD. The laptop hasn't slowed down and doesn't slow down with multiple pages open. Great product all the way across the board

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice looking and works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful computer at a super reasonable price!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Processing speed and product. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for almost 2 years now and no issues! Still works great. I use a keyboard cover to keep the letters from rubbing off the keyboard. Great value buy. I use for emails, Microsoft suite, school, web browsing, not a gamer or anything like so fits my basic needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, picture quality is good, not great. There isn't really much to say, love the 2 in 1 features, just the keyboards move when you use as tablet, keyboard cover should have been included. Con: The laptop gets very hot and the fan runs fast and very loud. The cord is short. Overall, pretty good laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for online schooling. Had I picked one for her and known better I would have gotten one that would have been good for coding as well. The sales person just didnt know all she needed it for and I couldn't go with her so I will likely have to buy a different one in another 2 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good operating computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HPHP - 15.6" Touch-Screen Laptop - AMD Ryzen 5. It's a good computer and had all the operating features I wanted. The only drawback is the touchpad which cannot be disabled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Purpose Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had any reasons to regret buying this computer, it has never for a day giving any serious problems, It was meant for my daughter, but I had to take it from her when the ones for me were malfunctioning and since I had it, I never regretted using it. Its been all purpose for me. I love It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP AMD Ryzen 5 Laptop, Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. SSD delivers fast load up times. The Ryzen 5 is great and the touchscreen is a plus at a really amazing price. Thin, light, great performance. Granted its a work laptop but I have zero complaints and very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative was excellent. Help me choose a great computer for husband. By the way my husband loves it, and I can't get him off the computer half the time. Thanks Best Buy for having an amazing staff, and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Service by Salesman and Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new laptop, had a desktop tuned, and had two smartphones and an iPad updated with new virus protection. My wife has never been more pleased with the friendliness and professionalism of the employees we worked with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and carry jen traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very please with the performance and speed of this laptop. The screen images is are very clear and color is lifelike. My only criticism is with the sound. A head set is required in order to enjoy music or movies.

    I would recommend this to a friend