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Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 699 reviews
  • Rated 5 out of 5 stars

    LAPTOP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not purchased a new laptop in years. My how technology advances. Great product. So much pre-loaded items. My favorite thing is the voice control option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Steardy for household use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price for everyday household uses such as creating and viewing documents, spreadsheets, emails, etc. Highly recommend it for those who do not need to indulge in high resolution graphics and speed involved in gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great HP laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted to go with an HDD laptop with more storage space but I decided to go with the SSD laptop. Start up is noticeably quicker than an HDD and I noticed that opening programs and saving anything is quicker as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and this had what i wanted. The touch pad is a bit sensitive and sometimes just by typing will the cursor is moved accidentally by the way I type. I have no issues with it and it works without any propblems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I’ve had a laptop. I’m currently enrolled in school again and need a laptop and this has been the perfect fit. I would highly recommend this computer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy for the price I spent. Wish HP would update the keyboard to have the back light. Glad it still features a disc drive also. Plenty of USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many new featues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how easy it is to use.HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 128GB Solid State Drive - Natural Silver, Ash Silver Vertical Brushed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Macbook was recently stolen and I needed a replacement asap. This is a great alternative and for a lot less money. Although, still familiarizing myself with it, I am definitely pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable laptop at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical at first about going with an AMD processor but this unit is doing everything I need it to do without any lag or hesitation. Very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer's remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only redeeming feature is that it starts up fast. I don't like the grainy graphics. Not good for pictures or videos. Contrast is not good for typing (white isn't very white and black isn't very black). I've tried messing with the settings, but it hasn't gotten any better. It is also a lot slower than I am used to. I prefer to use our family's old decrepit laptop for anything other than word processing, which is why I bought it, because our subscription to Microsoft Office ran out and I didn't want to buy it for a laptop that could bite the dust any day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an on the go laptop and this one doesn't disappoint. I was a little hesitant about AMD, but this processor handles my multi tasking just fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and dependable!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 MacBooks, which were far more expensive, I’m surprised this HP seems just as fast and dependable. For light business use this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my teenage son

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son in high school. He needed something for school & this thing was perfect! He loves it. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter so she wouldn't use mine when she visits. She loves having her own device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid State is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new HP Laptop. Very fast loading, great design, and user friendly. Also, very impressed with all the pre-loaded software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs really fast. SSD makes a huge difference. I did not think the touchscreen would be that useful, but now I cannot live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lucky find for me!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a full-size SD card slot and a dedicated CD player. That is hard to find, but this one was meant for me; I got both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is quite functional, especially for a person with a bookkeeping/accounting background due to the fact that it has a numeric keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this smart TV. Bought this for my sons new house and it is great to have Hulu Netflix and YouTube so easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good personal computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few HP over the years. This model is quick, clear view, handles all tasks needed for a personal computer with ease.

    I would recommend this to a friend