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Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 699 reviews
  • Rated 5 out of 5 stars

    Great laptop very durable and good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this lap top. It has been very good to me and almost 2 years later still no issues and working like a charm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops are dandy. They are portable and not stationery. Contradictory to their name they can go on a table and not just a lap. So let’s get out our boards and surf this internet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top excels

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop computer that I have ever owned. Clarity of screens is excellent. Very dependable processing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It wokrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for home schooling. Got it but have not used it so far. Looks great child likes it and can’t wait for school next year to start. Will update review latter after using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for everyday, non business use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need a lot of bells and whistles ,but did need a lot of storage and a fast processor. Got both with this computer and am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what I needed for every day use around my home. It has several features I did not expect it to have. No complaints yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer for video editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I am just starting to get into editing YouTube videos. It handles programs very well and it’s a good laptop if you’re getting started video editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old laptop bit the dust and got this to replace it. has worked great for a year and a half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic computer perfect for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad needed a basic computer for his business and this works perfectly for his application. Nothing fancy, just a computer that works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processing. So far, easy to understand. Great quality. Pretty sure I'm going to enjoy having it for any travels we may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for email and internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Mom. She surfs the internet, checks email, facebook, and Insta gram. She loves it. Suits her needs to a T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop. The Flash Sale caught my eye! It runs quietly and the screen (which is also a touch screen) is nice and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hp Laptop is just what I needed for personal and home use. It is convenient and I use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP lap top I use it for college I definitely will recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over from a Toshiba to an HP. This is my second HP, first HP was stolen so this HP is the upgraded one from my first HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work and keyboard is roomy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure if you load Microsoft Office 365, they support the upload. I've been working with them over a week. And still no luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great be product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this purchase. Works as described. Would purchase again. Returned because it didn't have 5ghz capability

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well at first I loved this laptop (was fast, easy to use and quick to set up). However after only a year and a half of semi-regular use, the battery has died and I’m forced to spend $100 on a new one. Since it’s out of warranty HP nor Best Buy will help me. For $600 you would think the battery would last longer than two years! would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product, fast and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been a great product and very affordable price. the best laptop of its price range

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good at first but no I have error message when sta

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my house laptop last Sunday and I was loving it. I started getting an sysytem error (90b) message when starting up. I'm definitely returning the product and disappointed that it already has an errors not even a week into my purchase.

    No, I would not recommend this to a friend