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Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 699 reviews
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Use mainly for online activities like Netflix. YouTube. Amazon etc .. can't complain. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer Was the greatest purchase I made so I will continue to buy all of my laptop via Best Buy you are the greatest thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new HP Laptop. I love it! It meets all of my expectations and needs. I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one year ago for our daughter for online learning... Works great, line battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, excellent laptop and my family is very happy for this new HP and my daughters can do their homework at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mother in law as a gift. She doesn't use the computer to it's full potential anyway but it serves her well. It is pretty quick for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    now I have two HP laptops - enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my expertise with computers I have never had a problem with HP laptops. They do all I need quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything one needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything I need. It is very user friendly. The tutorials were very helpful. I’m very happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a basic computer. I did not need Microsoft ink. This computer what I wanted for what I use a computer for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Loves It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my dad and he loves it. Perfect choice if you're looking for something just for the essentials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast, easy interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processor, easy interface. Windows 10 included has many new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer at GREAT PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate emitting get on BestBuy.com and this happened to be on sale. Love HP and the free software was a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little laptop! Brought for my 15 year old daughter. It does everything she needs to complete school projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing is good, except screen is easy to break so don't put anything little bit heavy on the back of the screen when you close it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop purchased on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a brand I trust: reliable, sturdy, plenty of memory, and dependable . Will be using this for my small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like to make computer purchases, this was a great choice. I am a realtor and the speed has really been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most educated when it comes to using computers. this computer is relatively easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the laptop. It boots quickly and is very responsive. I really like the graphics and touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for home office work and I am very pleased. It is all I need and a lot of value at a terrific price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice HP laptop so far so good no problems with it. I will buy my daughter a same one.

    I would recommend this to a friend