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Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, weight, solid state drive, and performance of the laptop. They appreciate the convenience of the touch screen, affordability, user-friendly interface, lightweight design, fast solid state drive, and satisfactory performance. However, customers are negative about the storage space and battery life. Some users have concerns about the limited storage capacity, while others find the battery life to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 699 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for college or just to take with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with this HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this HP Laptop i purchased for my sons school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast start up and excellent for my purpose. Having difficulty completing set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my recent purchase of HP laptop. Does everything I need and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good PC for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this PC has been everything it’s advertised. Would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop with office 365 and the grandsons loved the xbox gift cards. the phone plug in was a life saver too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!! I use it for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for work purposes and I absolutely love it!! I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what a retired person needs who doesn't have a lot to do. this was a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! It is just what I need for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school and it has everything I need. Great computer for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is fast and touch is excellent. Will defintely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop compared to my last one, easy to use if you’re not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and didn’t know what to get, this one has been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop used for work applications. Good speed, nice keyboard. I also like the resolution on the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Think it will be just what I need for school. I'm pleased with my use of this laptop so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works perfectly as expected for home-office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well and light wish it had a second hard drive but that is addable.later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This laptop serves the purpose I need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my time a this Best Buy location. The service was great and the product works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Second HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves HP computer's. This is her second HP we bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will buy another one when the time comes it is a real easy computer to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Simple Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a business to run Quickbooks, works great! Smooth performance.

    I would recommend this to a friend