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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch screen, price, and performance. They appreciate the convenience of the touch screen, find the price reasonable, and are pleased with the speed and storage capacity. While many customers are happy with the laptop overall, some have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 198 reviews
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome PC! Love the touchscreen! Great price!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop for Homeschooling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these laptops for two of my boys who are homeschooling. Easy set up and there have been no issues at all with them this far. Having a touch screen for them has been great. Would definitely purchase again if we ever need another computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer and the graphics are HD Quality. I would highly recommend this laptop. I am not used to a Laptop that operates this fast.

    I would recommend this to a friend
  • Cons mentioned:
    Dead on arrival

    Rated 4 out of 5 stars

    It took 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Laptop delivered was dead in water with no recognition of the SSD. Was able to return to a store and given opportunity for refund or a second chance of receiving an operable unit which we chose and basified with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop. More pros than cons.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the laptop for 3 weeks. So far so good. Pros: 1) I really like the keyboard. It is a bit more raised than other laptops I've had, so I am happy about that and can type faster. 2) Love the number pad. Very easy to set up. 3) I was a little apprehensive about the Windows 10S, but it is very easy to get around and use. 4) Very light weight. Cons: 1) There is no indicator light to tell you if the number lock is on or not. Sucks. 2) The backspace doesn't rapidly backspace when held down. my previous laptop erased my texts quickly when I held down the backspace button. So, I like it. I was keeping my 14 day return option open, but this laptop went on sale ($150 off) and Best Buy price matched me. So, I kept it. :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent laptop for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with doing schoolwork and zoom calls. The laptop runs fast and is easy to use, there have been times that it’s a little stubborn using it for car tuning purposes but it’s great overall.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's old Dell was getting real slow. I told her it was time to upgrade. She didn't think it was necessary until she had this HP. She still can't believe how fast and reliable it is compared to the Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    HP WINDOWS 10 LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This windows 10 HP laptop is sleek and compact. The price was right for the type of computer that I purchased. It seems to be efficient and quick for surfing the net.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop serves me well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my ten year old laptop and am very happy with this new one. Speed is good as is the size. I like having the numeric key pad on the side and the thin, less weightiness is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this laptop, easy setup, and touch screen. Was able to download and upgrade to windows 11, within one week of release of software, because of the computer specs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its fast and easy to use. I will buy again great costumer service and explain everything and geek squad was awesome in giving tips on how to make use the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP laptop for work and I wish it was this laptop in duplicate! The touchscreen works amazing and it holds a nice charge. I love the ease of use and the sleek look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    marie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It has all the features I needed and wanted. I am a person who does not use a lot of gadgets and this one fits me fine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for my son's school. Good values and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It is a great screen size, turns on and off quickly, and functions exactly as I need it to. Also has a touch screen, which I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my pc/lt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really great! excellent choice according to your agent when i asked him for this...i love it too, learning back ,,, it'd been a while. I bought my son and my wife a computer, and after savings... i bought myself one. Am using it particularly from organizing thousands of pictures i have taken. Easy and quick guides and tips left & right. Amazing help for easy task to be done. and a lot of wonderful suggestions at your fingertips...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my new HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has the memory and speed I need for the daily tasks I have such as going through email, surfing the web and engaging on social media.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to onboard and use. The customer service team is very helpful. It took me mere minutes to begin using my laptop, which was a huge relief.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop AMD Ryzen7 8GB/512GB SSD is Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP - 15.6 Touch Screen Laptop - AMD Ryzen 7 - 8GB Memory, with 512GB Storage and SSD, in the color silver, is Fantastic!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good price for nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop with great video and the touch screen is a nice feature. worth the money.

    I would recommend this to a friend
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