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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,089 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Just what I needed for my designing apps. Thinking of getting another for a graduation gift!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my occasional photography work. Awesome work computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXEMPLARY BEST BUY ONLINE PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on-line purchase. Locker pick-up very convenient, and Best Buy has an exemplary timely process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item!!!HP - 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new computer. Display is bright. Still working to get to know it a little better.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for sale price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for all my needs that I do at home. Well built for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer purchase at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Love it. Service and sales are excellent. Will definitely shop Best Buy in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have much to say bought this for a woman i was seeing thought things were going well but shortly after receiving, she stopped talking to me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Offered what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that I couldn't download anything upon receiving. Had to take to store for geek squad to fix and he didn't know how to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- works great for my business I operate from home. I get on lots of zoom calls and it handles it great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Best buy agent. Great purchase. My daughter is in College and needed a alternate to take to class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes a bit to get used to

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to get used to the keys and power button but overall still a great laptop for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that i need it to do and has pretty good screen quality for how much the computer was worthZ

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great. The transmission from the old HP went smoothly. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It went very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went very well. Quick and easy. I will definitely recommend Best Buy to my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP doesn't disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop...would suggest for anyone who doesn't need to go to the moon or fancy stuff like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It has the specs you need to do personal and business work. Extremely pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop has been the perfect computer for my teenage son. School work and playing his favorite downloaded and online games are a breeze. It's an excellent size for travelling and an even better bargain when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not expecting a good laptop for the money but what great deal and all around great laptop..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leo's new Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new HP laptop after using a Dell laptop for several years. The BB Tech member was helpful and the Total Tech team assisted the transfer of data from my Dell to the new HP.

    I would recommend this to a friend