Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,089 reviews
  • Rated 4 out of 5 stars

    Very Good Budget Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It’s small, has a good battery and the price was right. My only complaint is that the keyboard and keys are all in silver and the symbols on each key aren’t in a dark enough color that makes the symbol easy to read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop, I hate that the keyboard does not light up. That is why I rated four stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Just can’t seem to find where to connect to a hotspot. Other than that great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Mother in law

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love HP laptops and this one was on sale. We bought it for my mother in law for Mothers Day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP laptops. They last the longest for me. So far, this has surpassed all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and I think it will be very useful in my work activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves her new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS, for my wife. We are old so she mostly just shops and surfs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift and the recipient was very grateful and said it was a blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for schoolwork. Works good and have had zero issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College prep

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son who’s going off to college this fall. He is happy with the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lap top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. From the sales person to working with the Geek Squad. I know I got the best price on the computer I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with computer but Geek Squad moved info from old laptop to new one and I no longer have any of my documents, spread sheets or history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a good price. Big Mike was very helpful and made buying the computer an enjoyable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Screen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the screen and how fast it loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it only for work, good price value. It is faster than i thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter who is starting college in the fall and she loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and more, at a great price. It also came in a day earlier than expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great costumer service. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase months apart. Its for my college student and so far she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad, Easy to Use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it, pretty much user friendly, considering I'm 74 yrs. old, and not use to computers as well as younger folks!

    I would recommend this to a friend