Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,089 reviews
  • Rated 5 out of 5 stars

    New laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a really nice laptop. My old one was very old and couldn’t be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works great and it perfect for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for normal use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for general everyday use, putting together video's, and playing steam games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy comes through again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything we asked for and needed. Great value. Arrived as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for Church

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased for the exclusive use of it church. So far it's working beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perry was very helpful when I went into Best Buy for my induction to my new laptop. This is my first laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school! Exactly what I needed. And I love that it has the side number pad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with my labtop couldn't have done it without all the help I got at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grrstness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestGreat computer you can buy i would recommend this computer to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Battery life could be better but overall is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not terrible but not good either.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great price and I really wanted to love it. Unfortunately, the combination of silver on silver keys with no backlight and a very dim screen meant it went back. The keys are very hard to see off-angle or in low light conditions. The I3 is really the bare minimum for a windows PC.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from a chromebook and was the best decision for my business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer 82

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall seems to be good computer. Was hoping for a little better quality for the original price. Screen could have better resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it no complaints and we did the open box and it looked brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walt in Arizona.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I am very satisfied. Plus it is a great buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works very well and has not broken down. It is easy to use as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price really can't best this machine. So far so good. Little slower than my main laptop but thats to be expected when its a new i7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this laptop, It my first touch screen will buy another in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large, slow and clunky

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is clunky and slow. More often than not, a website will freeze and I'll get a message stating the website is not responding. We don't have the same issue with any other electronic in our home, which tells me its the computer. My sole purpose for purchasing the laptop was for internet use so the slow response is a bit counterintuitive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and I was off in running in no time!!

    I would recommend this to a friend