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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,089 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. They always exceed my needs. This laptop is no exception!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Everything operated as advertised. My only complaint is that the battery seems short. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and a great price. I have already bought 3 of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job; we are using to watch videos of our 30 years of marriage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 16.6" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Startup process tricks you into choosing features you really don't need. Contrast on keyboard could be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nia

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my daughter as a work aid and she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for online activities.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Jenn and her online classes so she can get a higher paying job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer i love it very incredibly much better than the other one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this laptop for a little over a year but unfortunately geek squad told me that over time the plastic casing/cover started to bend or get bent and in turn the motherboard inside bends with it. So this causes the screen to flicker and then freeze. Once it freezes you can't get it to unfreeze unless you power down by holding the power button. Geek Squad said by the time they ship it off and fix it, I would have been better off buying a new laptop. I'm disappointed as this laptop barely lasted me 2 years. Although it still works you just have to be careful moving it or while typing on it, it is still an inconvenience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to overspend and purchase more computer capacity than I needed. This computer does everything I am needing it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop speed. No issues with anything. Great streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect Just what I needed. I would rather use the laptop than my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The VERY Affordable H/P Lap Top to Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major Value for the Money I spent on this Lap Top. I'm very please with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the computer once I was able to get it up and running. It took the Geek Squad to come to my home to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch-Screen Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Unfortunately, it doesn't have a CD holder, but that's my fault for not checking that out first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. Very sleek, easy to use and has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product great warranty with best buy! Always a great store'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, I can recommended this product is good and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for our grandson for college. He likes the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shivani

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price… works well and no complaints

    I would recommend this to a friend