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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,089 reviews
  • Rated 4 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer so far. However the power cord is already getting hot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    review PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value for the money PC does everything i need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing this product for a chance to win a prize

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Im loving my HP purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my kids and they loved it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had much time with it yet but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excelent laptop HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product at Best Buy store WOW! have amazing colors in the display wallpaper and is touch screen monitor. Is the perfect laptop for personal,bussiness and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Karen’s computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new computer. Learning how to operate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure yet ,that's why im not giving 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device. Smooth operating with vibrant screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, it's a little sensitive to touch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the laptop. It is just for email and bills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable laptop for people who have medial needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch Sreen Laptop Conversion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were nice, but things were a bit frustrating. I was told I should buy a USB cord for my printer that I did not need. It is fine because I brought it back. Not everything loaded into my computer, and I was told afterwards they do not load programs. I was not told this at the time of purchase. The Geek Squad was unable to MAP my rochester.rr email account with 365. Come to find out, they were not doing it right. They were not adding the POP server info when trying to MAP it. Thank God for Google and a good friend that helped.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Cheap Quality Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. Resolution/Color /picture very outdated . Nice size for traveling . Processor speed is not as fast as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid laptop for the money. Does everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small programs, not good for big programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naturally, Intel core i5 which i had before, is better than i3. This computer is much slower. I constantly get offline notification when I attempt to print. The charge cord constantly falls out of it's slot. Overall, very disappointed. May return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Device for the cost.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Device for the cost. It's sufficient school work but that's about it. Be mindful of the Windows OS. It comes preinstalled with version S, which means there are limited functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok full disclosure, last time I purchased a computer was 2012! I chose this HP for several reasons, size, touch screen, and price. I am very pleased overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not running smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I love it. Seems to be glitching. Sometimes I'll be typing something, and it will freeze for a split second and what I've typed will be gone. Not sure if it's some program running in the background or what but it's not good.

    No, I would not recommend this to a friend