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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,089 reviews
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer and I’m happy with its performance. I

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for our purpose. Easy to set up and use. Silver key-board takes some getting use to. Needs correct lighting to visualize well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast and light.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast and weights about 1/4 of our old laptop. Only negative is that it didn’t have a dvd drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crashes alot. Needs to reboot alot.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved HP laptops in the past but don't love this one. It regularly needs to be rebooted and/or crashes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Bought 2 for my kids in college and they really love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard keys are sensitive and feels like the will wear out if you type alot. the front cover of the laptop is also fragile. u will need to buy a hard cover before its starts to collect scratches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my son’s birthday he was so excited. He actually loves this laptop each work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glitching and can no longer use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I've only had it a little over a year and I can't use it. The screen glitches and I can't even use the keypad during the occurrence. I have to force the power off, turn it back on and without even touching it, it goes back to glitching out. If I do touch the screen or laptop it gliches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. It’s performance is fast and would definitely recommend for anyone looking for a basic computer with a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP COMPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer, at a great price. We were searching for a basic computer for web surfing and this laptop has went above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy and wasn't that expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great. I like it's speed. My old laptop was 11 years old so it was very slow. So far, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a laptop for the garage that was not overly priced and would do what I needed. this laptop is excellent for what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The screen light has not good contrast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen light has not good contrast between the black and white color. In sometimes have couldn't leer for that problem. This point is the base of my evaluation. The rest of the equimment is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My nephew loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew and he really enjoys using this laptop. It's easy to set up and use for his school work and projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp 15.6 laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large letters and numbers on the keyboard, however I've only had this laptop for about weeks and there has been some internal issues with it. So as of now i can only give it 3 stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A good personal computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast and has a good amount of memory. The screen makes a small blaire but nothing to serious. The perfect computer to use if you want to have fun on the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an elderly person, I am having trouble using the laptop. I feel it is difficult to use. I am used to using google search engines and it seems it discourages using play store and google for my apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mousepad stopped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop worked up until the mousepad didn’t and now it is taking forever to get it fixed with Geek Squad saying the warranty is only with the manufacture etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop, faulty fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning due to a faulty fan issue. The fan kept running at high speeds and draining the battery. The specs are pretty decent if not for the fan issue. Your experience may vary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very lightweight. works great for what i need. i have always used HP products and they improve with each new update.

    I would recommend this to a friend