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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,089 reviews
  • Rated 3 out of 5 stars

    Watch Listing Title Carefully

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with Windows 10 (which we wanted) clearly shown on listing, but it came with Windows 11 (which we didn't want! Otherwise seems to be working fine, but hate 11.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought five of these for employees and myself. At this price point, it’s hard to beat. No issues so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its not a me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing thinks it knows what you want to do. I want to use crome not edge.Something about edge I just don't like. Excel is much harder to use in 11 than 7. Cant read the letters unless you are on top of it. Bought a dell from best buy many years ago and love it. should have bought another. IT don't want to work with my printer a Canon MX492

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright Laptop...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs fine for the most part, sometimes i have to restart it to connect it to the wifi because it doesn't let me press the wifi tab.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Some good deals just arent worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and availability. Quality is not synonymous with this product. Had it for literally 1yr 10 days and it started to malfunction. One of the fans stopped working, just when the 1 yr warranty ran out! Makes you wonder why the push you to get the expensive replace or repair warranty...So disappointed in this brand. I will never invest in a hp product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer just perfect for what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. We purchased for our service department and it works perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was not what I expected. It’s widget screen keeps popping in and out of the Home Screen constantly like a glitch. The mouse on the board barely moves the curser on the screen and the touch screen has a bad delay. I am sad to say you get what you pay for since it was on sale. I feel like either it was on display before or the model just isn’t that great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting used to operating labtop found it user friendly, great picture easy contols

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. I love it would highly recommend it. Also has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent is the response that I got from my niece. I got it as a graduation gift for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for light work in home office. So far there have been no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My HP touch screen laptop is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new computer. It is very fast and functional, and the keypad feels amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute and slim laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for the price, just didn't like i had to purchase apps I feel should still come with it. Word, Excel etc... Battery life is not long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size work & entertainment too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pre-Black Friday deal! Works well & a good size for work & entertainment too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    School Work Approved!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light-weight laptop for schoolwork. Not sure if I like the feel of the keyboard. Everything else is perfect for college coursework.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my wife. She will unbox it shortly I’m told. But it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch screen laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and was a good price. Took a little getting used to but happy with it so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not very user friendly. We have been having a hard time getting it set up. The power cord doesn’t stay plugged in, keeps falling out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life is not good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have looked at the reviews. The battery life is not good at all. Other than that, it's a good laptop.

    No, I would not recommend this to a friend