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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,089 of 3,089 reviews
  • Rated 5 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to use! It was on sale so easy on the bank account too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer works fine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works fine. Softwares seem to be getting more intrusive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in 22 and all of a sudden I have a blue screen and everything is lost

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for its purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed as a personal computer and it’s perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product snd service. Technician was extremely helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this laptop today and it's getting returned tomorrow. Display is awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy HP!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops suck. I got one from BB barely 3 years ago and its already dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hazardous Affects on Eyes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a hazard to a person health. I had to return it being the device was giving off some toxins from the vents on the keyboard. Every time I turned it on, my eyes would be severely irritated. I had trouble with seeing. Once I turned it off and didn't use for a week, I didn't have any eye irritation and my eyesight healed. When I turned it back on the laptop, I started having irritation in my eyes as well as problems seeing. I returned it back. Don't buy this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product. NO to Bestbuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without a charger which I have no idea how or why. I called and they said they would give me 40% off the purchase for inconvenience. I never got that and I had to go buy a charger

    I would recommend this to a friend