Customer Ratings & Reviews

I'm not very computer savvy so I have enjoyed learning on a new operating system. Love that its touch screen. Exactly what I need for online class and graphics for sublimation . Love the large screen Highly recommend.

I got the open box laptop and it has been such good quality. It feels like a brand new laptop. I have had it for around 3-4 months and it is still working like a charm.

Saw this online and decided to go look at it in the store. Absolutely perfect for what I need and the screen size is so much better than my last laptop. I use it for both work and school and I love it!

This HP is great for traveling and for use while watching TV linked to the cell phone. I use a desktop for more complex work, and I think for the price, this is a great laptop. I would by another HP similar to this one, however, this unit is trouble free for 30 months now.

Very light weight. I travel with it. Battery is good

Best laptop for the price!!! I was not convinced at first but this thing is a beast for normal use of a laptop!!!

Makes working on my laptop much easier. I don't have a desk and can't tie up the counter in the kitchen all day. Previously I was balancing my laptop on two clipboards laid over pillows as I sat in an armchair. The raised portion of the mouse pad area is more of an obstacle then an aid. (see picture) but overall served the purpose I needed.

I really needed this pc in a quick pinch. I’m so grateful that I could purchase a open box, but really nice pc for my new job. BestBuy really came through when I needed them most. Thank you so much, BestBuy!

This product was well wroth the purchase. It's speed and clarity is awesome. I do a lot of 2D & 3D renderings and graphics is awesome!

Its been awhile since I personally had a new computer. I wish I would have done it sooner. Althoigh not the quickest on the market it is lightyears above my old one and more than sufficient for my job. Im.completely satisfied so far.

Bought this laptop back in August. It arrived really quickly. It has performed as expected. It has only been used for Office app so far but not complaints, and it came with Apple tv trial period.

It is a wonderful computer. It processes quickly and starts up instantly all for a great price. It is the computer to get if you are looking for a “work” computer.

I love the computer it’s great for school work. I don’t really like the quality of the picture it kinda gives android vibes. I think the touch screen was a little extra on my behalf but I do use it most of the time. Overall I give it a 6/10.

The computer is what i was expecting, prefer quality ,no scratches dents , its flawless, operation and set as easy as 123.. delivery was on time its a very good purchase, it exceeds my expectations

This computer is absolutely amazing! It's super fast, incredibly reliable, and never, ever freezes. Plus, it starts up in a flash!

It has been a great computer so far. We use it for school and business. Lightweight, but the keys seem louder than previous HP laptops we've own. Over all happy about the purchase.

This laptop has suited my needs. I know that I’m not even using very much of its functionality. The touch screen is awesome. Definitely my favorite feature.

This computer works great for the price. Touch screen makes it easier when im tired of using my mouse. Affordable price for a good quality laptop.

While this isn’t necessarily a gaming laptop, it does have a good battery life if you don’t put too much stress on it and has a decent amount of storage for work or school

Good basic computer for school and work type functions once Windows 11 S mode is changed to regular Windows 11. I bought this to use for basic work projects and am now considering buying a second one for my teenager to use in school.