Customer Ratings & Reviews

I had no issues with it. Bought it for a relative and they are enjoying it. I recommend touch screen because it gives 2 options for controlling the laptop should you need it. Also, I like the HP brand. Good deal overall.

For my first laptop it works really well and I can download multiple things without it running slow. And the display graphics is excellent

The laptop is very nice and perfect size. Very quick operating system. I wasn't familiar with the office program and needing to purchase Microsoft 365, but I did for $69 a year. It's not much to ask for such useful software.

Love the laptop works well and easy to use long battery life

Bought this computer for work. I use multiple tabs, word, and excel all at the same time. The screen is big enough that split screen isn't difficult to see all the information that I need. I am very happy with how it works after my old computer that was 10 years old finally died.

This is a great laptop for students in High School and under, or those who don't require much memory or fancy specs. This Laptop display is great and easy to navigate. I like that it's touchscreen as well. I needed something for my husband who will use it for light work.

needed a new computer for a vacation coming up to do some basic tasks including photo/video storage. i needed something cheap and this fit the bill. works great and best buy had it in stock and at a great price.

Works great, nice speed, screen is a good size and display is very good. Battery life could be a bit better, some days seems like it does after a short amount of use. Overall it's an excellent laptop with a very responsive touch screen and works well for what i need

Purchased for a friend. A girlfriend of mine wanted a simple laptop for her boyfriend and I helped her get this HP laptop. Both of them like that they can now video chat on a bigger screen than their phones. It was priced right and suits both their needs.

This is the prior model and I absolutely love it. Wonderful lay out, smooth, precise and fast.

Fast and efficient for my needs. Light for covnenience.

The laptop was everything I was hoping for! Amazing

My daughter’s HP Chromebook finally failed her so we decided to get her a new laptop for school/personal use. So far so good. It’s really too early to give a review in my opinion since it’s only been about 3 weeks but Best Buy keeps asking me to do a review so there’s that.

Nothing to complain about. Good weight that makes carrying less stressful

I have a 1,300 dollar mac book pro as well and I always catch myself grabbing for this one first. It’s super fast and the touchscreen is great overall 10/10 only thing I don’t like is the screen isn’t the clearest but the computer was only 400 bucks

Amazing computer and holds up to everything I put it through!!

Bought this for my husband to use at work. He does mostly work reports and has not had any issues with the laptop. It isn’t anything fancy but is a great option if you need a simple laptop to do simple and everyday tasks. He really enjoys the touch screen as well!

Great computer, works very fast and no issues. Good purchase process.

An excellent computer. I have no problems with it.

I bless the day I got this laptop, it is very useful, strong and almost perfect. I will recommend it to anyone that is searching for a laptop that will serve them for long if they still make the same product.