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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,089 reviews
  • Rated 5 out of 5 stars

    Dell Created an excellent product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and powerful 2 in 1 computer, could not recommend this one enough. Versatile and sleek design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing college laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so nice and easy to use. I have used it for 3 years of college now, and it has not caused me not one issue.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 1,300 dollar mac book pro as well and I always catch myself grabbing for this one first. It’s super fast and the touchscreen is great overall 10/10 only thing I don’t like is the screen isn’t the clearest but the computer was only 400 bucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup laptop.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has served me well. The speed is adequate for a backup laptop. Both the screen and speakers are okay. No complaints. At this price point this laptop exceeded my expectations. I'm 80 years old and have with HP laptops except on one occasion. I returned that laptop and went back to an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP TOUCH SCREEN

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my touch screen HP laptop. Easy to use although at times it is too sensitive and if your not paying attention you can be typing in the wrong spot. So far memory has been sufficient for all my school needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy for my son's truck building. Lets him pick everything he needs to buy and down load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school, work, and sims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Bought in March of 23', still functionally working May of 25' with minor issues of lag and overheating from a few drops. Overall works wonders. Good for small gaming like Sims 4 with mods & cc, and Roblox. While also completing tasks at a college level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done for a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s HP Chromebook finally failed her so we decided to get her a new laptop for school/personal use. So far so good. It’s really too early to give a review in my opinion since it’s only been about 3 weeks but Best Buy keeps asking me to do a review so there’s that.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A nice laptop for a decent price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband to use at work. He does mostly work reports and has not had any issues with the laptop. It isn’t anything fancy but is a great option if you need a simple laptop to do simple and everyday tasks. He really enjoys the touch screen as well!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She needed a good laptop and she is very satisfied with it, it has all the bells and whistles she needs for her work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my HP especially with touch screen capabilities. It was easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for a cheap easy and fast laptop. It was also touchscreen which my kids love.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This laptop is the best thing on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how affordable, very light to take around and is just perfect for my school work, it was so nice i had to buy it twice, one for me and one for my son, great laptop to have trust me on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop ! Amazing value ! This item does everything I need and more !

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last HP laptop for 10 years. It was a Windows 8.1 and started following apart. I don't take change very well, so it will take a while to get used to this new W11 HP. But so far it seems ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend who knows nothing about computers! It set up fast and works like magic keeping her organized. Can't go wrong with any HP product though so I expect it will be worth it's weight in gold! another great purchase from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it’s the best for online classes and the touch screen is a need and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Pretty good with one fatal design flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent laptop with a nice touch screen. Seriously hampered by a silver keyboard with thin black letters on silver keys, making it almost impossible to see the letter if you need to. A great value at the sale price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for my needs. light weight good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent laptop for what i got it for. I am a paramedic and instructor and i purchased it took use for training videos, keeping track of rosters, and maintianing other records. Good battery life and reslonsive screen i woukd recommend this latop

    I would recommend this to a friend