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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,089 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Perfect Backup Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer as a quick replacement for my primary computer that was being repaired. This unit fit the bill. The price was perfect and i was able to get my work done and now i keep this as my backup. Touch screen works perfect and does not smudge. Fast boot up and I can also use it as a second screen to my primary if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what we need for our business solutions. The touch screen makes it easy to navigate and operate. We are actually buying another one. We will have 3.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome deal - exactly what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a backup because as an accountant I have to be equipped. It is now my main computer because it is fast and reliable. I would recommend buying from Best Buy because the deal was fantastic and ordering was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is big and easy to use, I love it and is very easy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother got this laptop after her older computer started shutting down on her. This laptop works great and is able to get things done. No problems at all! Touchscreen is definitely a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the money and performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Laptop for Seniors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is very user friendly. Having a touch screen laptop is convenient and makes it is easy to move around the screen or between programs. The support provided is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my granddaughter for summer school classes. Works well for its intended purpose. Good video quality for her lectures and video lessons. Came with Microsoft 360 so essays are easy. She is doing well with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical, easy to set up it and does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Multitasking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for multitasking, a good modern option at an affordable price, the computer also has good resolution, its speed is very acceptable and it works very well for working from home and for school assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who waited on me was great. He helped me with all my questions and gave me advice on how to choose a laptop. I really love my HP Laptop. It has wonderful speed, love the touch screen and all in all a great laptop for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work with ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to navigate. I'm not really tech savvy but there are guides that will pop up giving you helpful tips on how to use your laptop so you can do your work or just browse the internet with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for over a year and it works perfect for everything i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is easy to read and easy to use. It has the functions I was looking for in a compact unit. Battery life is great. I don't use the touch screen feature so can't comment on that, but I have not been disappointed that I chose this model.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Job laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight laptop very good for price and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for my needs & a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a desktop girl but I needed a laptop for extended travel. Still have to work, right? This laptop is amazing, perfect screen size and speed. I’m not a gamer so can’t speak in that department. It suits my needs just perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    KH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight which is what I needed. Easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a windows based computer. I Am loving this so far. I just purchased so I haven’t had much time using it but loving the touch screen and love the screen size. I got this to use instead of my Samsung android based computer which I dislike so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touchscreen laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, easy to transport and use, the only thing that I miss not having on it is the backlight feature. Excellent battery life. Adjusting to screen size, previously had a 17 inch screen. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift for college

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about the speed but it's definitely fast enough. It does what it needs to do with applications & software with no glitch. Overall I'm pleased with the purchase.

    I would recommend this to a friend