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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,089 reviews
  • Rated 4 out of 5 stars

    S-mode is awful, laptop is great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The only feature I hate is that in order to download any software that is not in the store, the laptop has to be taken out of S-mode. S mode is a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing. I couldn’t even download LeapFrog Connect for my child’s reading device. I understand security, but it was just ridiculous. Once I took the laptop out of S-mode, the laptop has been great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Simple Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price! We also saw that there was an open box item that saved us even more money. We also purchased the Best Buy plan so we have no worries about viruses or slow processing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP you beat Dell this time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 in 1 is awesome , my face looking at screen signs me in. The touchscreen allows me to use as a tablet, great for reading at night with the backlit keypad I do not have to turn on lights. Great value and price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys are louder than I am used to. I love the touchscreen feature. I needed an affordable laptop for school. This works perfectly. I did get rid of S-Mode as it prevented me from being able to download many things I needed for school.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something quick, reasonable and efficient. Love the touch screen capability. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for atleast 2 years and it’s still going strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! And I was happy that I could get it at a reasonable price because I don’t need a real high tech laptop. I just need the basics and the sales person was very helpful in that aspect of my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for the money. The touch screen i a must for me. I like the it can go both ways. I don't feel like I can really give it a fair rating because I have never done much work with computers.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great. It is touch and keyboard. Works and operates well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer after my previous laptop broke and I'm glad I did this laptop has provided me with great service and the touch screen is a nice touch too, would definitely recommend especially for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    touch screen intel core i3

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great computer i love it, quality is great, sound is great, everything is great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Less Frustrating

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for online work. The touch screen makes work quicker and you don't have to worry about loosing the mouse pointer. Solid state hard drive allows for faster use of software and faster Internet response.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sweet machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer because the screen and keys are large and easily viewed. It has a lot of features, many of which I haven't even learned how to use yet. I'm glad I ended up buying it because I almost didn't!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pleased with my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop because I had my older one for quite a number of years and it was not up to the speed that I was needing for a new job training class. I am very pleased with the speed and reliability of this new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I'm enjoying my new computer. Speed is great. I did get a blue screen when turning it on recently. I hope this is not a flaw in the hardware. I've had it about six weeks now. Other than that, it seems like a really good computer. Big improvement from my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Purchased 2 of these for my kids. Uses are for simple tasks and pretty much all Microsoft Office programs. Handles multitasking well. Again, nothing too crazy. My kids liked the touch screen functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its perfect for the price and editing videos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great size for watching and editing videos, has enough storage to store my video files and programs. Light weight, overall a good laptop! I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp Touch Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Laptop. I can do my schoolwork now because it has windows 11 and Office. It’s also convent because it’s touch screen. I picked it up curbside within one hour of purchase

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good, affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, affordable laptop. I like the touch screen and voice command capability. The keys are easy to use and don't make much noise. I do wish the keyboard was backlit, it's hard to see the keys in dim light.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made this year great for school and work purposes would highly recommend it.

    I would recommend this to a friend