Customer Ratings & Reviews

Excellent laptop...Price was very, very reasonable for this high quality laptop. Salesman was also knowledgeable, patient and very helpful. I am truly impressed with Best Buy and their products.

Excellent high quality touchscreen laptop love it highly recommend!

Excellent laptop for my needs. I attempted to purchase one through Amazon and regretted immediately. The speed is great for the price you pay. Best Buy had for pick up the same day.

I got this as a backup for the main tower computer and to take on trips. Ez to use and responsive for my needs. My only wish is for a backlight, but for the price I paid it was a good deal.

Got this for my mom to replace a vintage Gateway laptop and a wee little 11 inch Asus. She will have a newer faster easier machine to use.

For the price, you cannot beat this machine. My prior laptop unfortunately met an untimely death as a result of excessive exposure to moisture. I accidentally knocked a full cocktail over directly onto the keyboard. I needed something cheap to move the hard drive to from my old machine to see if the files were salvageable. Fortunately for me the hard drive was undamaged and the new HP did its job! As a note - I love the numeric keypad. My old machine didn't have that feature and I've quickly grown to love it!

What a fantastic deal this was. The screen size was perfect for the money, and the touch screen aspect was great. Bought it for my middle school aged son and he loves it!

Great laptop for the great price. Does everything and more that I need. HP is a wonderful product. The salesperson was very patient and helpful with me. Best computer buying experience.

Other than getting used to something other than my Dell, I love it. I use it for managing my family tree research, email, etc. The touchscreen is great and I use it most often.

Sale price was the key to purchasing this item for my grandson. He needed a computer for school.

The screen is very clear and easy to read. The speed logging in and the web interface graphics are awesome. I plugged the Laptop into my wireless network, setup my HP printer and it was up and running.

I love my lap top i can do anything you can do on a computer . i can see whole pages an not just parts . iam enjoying my laptop

Love my computer and the Greek service Best Buy offers as an older adult. I am not the computer savvy, but with the geek service I am able to get my answers.

This is the first laptop I've ever purchased and own I'm so excited about the touchscreen and that it has windows 11 I feel sooooooo bougie, thanks best buys

I’ve been a Mac person for over 30 years & I still am. I needed a less expensive non Mac laptop and wanted a touch screen. It is a great choice. It has a ten-key setup, which I love.

Im not a computer wiz, I needed a new laptop I wasn't trying to pay a whole lot of monies for a laptop. It gets the job done for what I need it for. Overall im pleased.

This is an excellent machine. Fast and & precise. Starts up instantly. I really like it. But it's what I expected from HP. I replaced a 14 year old HP that is still working.

Great laptop. Purchased one for my son and daughter for school and they both love it and the touch screen.

This computer was for my mom to do college work with, it still works absolutely wonderful for her.

had an hp lab top before this model is a major update excellent quality and performance last model lasted 20 years with no problems i recommend to all who want a good dependable lab top.