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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,089 reviews
  • Rated 5 out of 5 stars

    Inexpensive but Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you cannot beat this machine. My prior laptop unfortunately met an untimely death as a result of excessive exposure to moisture. I accidentally knocked a full cocktail over directly onto the keyboard. I needed something cheap to move the hard drive to from my old machine to see if the files were salvageable. Fortunately for me the hard drive was undamaged and the new HP did its job! As a note - I love the numeric keypad. My old machine didn't have that feature and I've quickly grown to love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great price on a great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic deal this was. The screen size was perfect for the money, and the touch screen aspect was great. Bought it for my middle school aged son and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch screen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen laptop was purchased from 2023 and I haven't experienced any issues. I used it for personal and work related task and it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the great price. Does everything and more that I need. HP is a wonderful product. The salesperson was very patient and helpful with me. Best computer buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Plenty of space. Touch screen works well. Fast. Easy. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student Loves his HP!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this computer since 2023.. We got it for my son that went to college.. Still using it and grateful to have it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than getting used to something other than my Dell, I love it. I use it for managing my family tree research, email, etc. The touchscreen is great and I use it most often.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Wireless and the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very clear and easy to read. The speed logging in and the web interface graphics are awesome. I plugged the Laptop into my wireless network, setup my HP printer and it was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my lap top i can do anything you can do on a computer . i can see whole pages an not just parts . iam enjoying my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good choice for an inexpensive touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Mac person for over 30 years & I still am. I needed a less expensive non Mac laptop and wanted a touch screen. It is a great choice. It has a ten-key setup, which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Gee wiz what great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer and the Greek service Best Buy offers as an older adult. I am not the computer savvy, but with the geek service I am able to get my answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cheap laptop that i use frequently and plus it came with a bunch of free stuff

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My very first laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I've ever purchased and own I'm so excited about the touchscreen and that it has windows 11 I feel sooooooo bougie, thanks best buys

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a computer wiz, I needed a new laptop I wasn't trying to pay a whole lot of monies for a laptop. It gets the job done for what I need it for. Overall im pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine. Fast and & precise. Starts up instantly. I really like it. But it's what I expected from HP. I replaced a 14 year old HP that is still working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    hp quality co.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an hp lab top before this model is a major update excellent quality and performance last model lasted 20 years with no problems i recommend to all who want a good dependable lab top.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No regrets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is lightweight and just perfect for work and conferences. My favorite part is the keyboard, it’s soft and nice to touch. Can’t complain, it is beyond expectation for $299

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Reach out and Touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate, the size was perfect and the touchscreen was an amazing tool. The price was very reasonable and affordable. Delivery was as expected. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Purchased one for my son and daughter for school and they both love it and the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    F.O.E. Ct. St. Bulletin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the right size what I need to do and putting together a state bulletin for the members of the Fraternal Order of Eagles with the Microsoft and Google it works wonderful.

    I would recommend this to a friend