Customer Ratings & Reviews

Got it for my kids to use and they are enjoying it. It is a good beginner kid friendly laptop. My kids enjoy using it for Roblox.

This model has served me well. The speed is adequate for a backup laptop. Both the screen and speakers are okay. No complaints. At this price point this laptop exceeded my expectations. I'm 80 years old and have with HP laptops except on one occasion. I returned that laptop and went back to an HP.

I was in a desperate need of a computer for a class i had to take. With my Mac lab top that went out on me I had to get something quick. So far, I love it. Did not realize it was touch screen. But overall, it fits my needs. I did have to spend a fortune on it.

I love this laptop, i use it for work and leisure, it’s big but light at the same time, touch screen works perfectly, backlit keyboard a plus

This laptop it’s amazing it’s fast definitely good for office work or anything do you want to do? I definitely will recommend it.

Nice laptop for a good price. Easy to setup and use right away. I wouldn’t go hiking with it, but for every day use around the home or office it’s a good buy.

the laptop has still been working great since I bought it last year and I am still loving it.

purchased as a graduation gift for my granddaughter. She will use it in school this fall and for her graphic drawing display. According to her it is just what she needed.

Easy to set up and love the touch screen, was packaged well and not long to go thru the set up, not a big gamer or downloader of things so perfect laptop to replace my old one

Good purchase for the price, i mean you get what your paying for. If you just need something to get things done that you can't on a smartphone, this'll do it. Love the size of the screen and keyboard, and can't forget it's touch screen!

Awesome laptop. Resolution is great and no issues with the speed. Kept up with everything I threw at it.

We bought 2 of these for our boys in middle school. They have been really good, no complaints so far,they are not the lightest but still good for the price

I love my lap top i can do anything you can do on a computer . i can see whole pages an not just parts . iam enjoying my laptop

Has worked great for us for all of our online homeschool needs

This is actually the best computer every. My son has the older version but I just had to buy the touch screen. I have nothing but good things to say. A MUST buy.

Very easy to transition from an 8 year old Toshiba laptop to the HP laptop. We're in our 70's and 80's so change is often times difficult. Not with this new laptop.

LOVE my new HP laptop! It's just what I need to complete my daily tasks as well as stream my favorite movies. I'm so pleased with it's performance. Thanks Best Buy!!!!

Amazing, works great!! Bought this a couple years ago and it’s still runs very smooth

Excellent buy very light weight speed super fast excellent memory storage battery life very long lasting

Perfect size, great price and very convenient. The screen is ideal for school and paying bills. Very satisfied, that I’ve now bought 2 of these laptops.