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Customer Ratings & Reviews

Your price for this item is $152.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 3074 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,074 reviews
  • Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new laptop . im so glad i bought this brand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Slimline Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is awesome! Great value for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price.. customer service was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift and it seems to be a hit. Haven’t had any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Just no lighted key board. So far good . Can’t beat the service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop last minute for training. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP laptop 15’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop for work … good quality, light weight , perfect to carry everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent item. I like everything of my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Wish I bought a Mac

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on impulse and low price was attractive at the time. I would never tell anyone to purchase this computer. -The battery does not stay charged long always have to plug in - The screen is glossy and has glare - I like the touch screen ability but that’s about all - it does what I need but honestly still wish I purchased a Mac book - to basic and not great for long hours on computer - always have to plug in right in the middle of something i’m doing before it dies - it also gets hot very quickly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this haven’t got to experience it yet but by the looks it looks really good. good quality, and it looks great light and big and pickup was a good expirence.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    New HP computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was an upgrade that was needed, much faster

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great experience as usual

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop & will always trust Best buy to have the best products & easy order & pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,responsive, good value for price and is a great choice for most users.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is NOT LEGIBLE. I literally cannot read the keys. And without being able to use the keyboard, the laptop is unusable unless I buy an additional keyboard which puts me further from the screen. Very disappointed and incredible waste of precious scant funds. Store won't take it back even though I hadn't used it yet because I hadn't used it until two week return window had passed. Guess I'll have to sell it and apply anything I get for it toward a cheap laptop with a legible keyboard. HP has had complaints about this keyboard for years as evidenced by a quick internet search. Making consumers absorb the costs of a incredibly poorly designed product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its ao easy to navigate and use. Plus the picture is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP i5 15.6'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for myself, went back and got one for my Fiance. We love them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP- 15.6 Touch Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little hard to set up ... But So Far working Great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used the laptop a month and I already am having problems. The laptop gets super hot and gets starts rn make a loud air noise. Also the screen just goes all black. I’m not able to return the laptop but if only has been 30 days. I wouldn’t recommend this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Best gift ever!!!!!!!!!! Will purchase again.

    I would recommend this to a friend
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