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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,089 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen! love the touch screen love the touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop; Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good laptop, especially for the price. My only criticism is that, while the silver keyboard looks great, in reality, the letters (numbers, grammatical characters, etc) are printed in a very thin style, making them seem almost gray. The result is that it is hard to see the keyboard characters in lower light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It have great features! It’s one of my favorites and I love the dual screen and the option to read things aloud for me as I am doing things with my children I’m still able to work and hear what I need to hear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance for intended use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Very happy for the price. Does the job that it was purchased for. Small negative: the spacing between USB ports and between HDMI ports and USB C ports can be too close, Fatter drives and cables are too tight to fit and could not plug in. I bought a USB hub to solve that problem.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Light weight and feature rich.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight with ample computing power for me at this time in my life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for doing basic personal needs for the money

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Mussing cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works great. However. Im not sure if it came with the charging cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it...haven't figured out how to use it all yet...I'm old LOL...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for basic functions at an awesome price point.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop works well for the things I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter's happy, I'm happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a base level laptop for my daughters, and this machine fills those requirements nicely. A good investment for the price and the lack of complaints from my daughter is probably the best indicator of the functionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft block of certain programs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, but has an algorithm that forces you to deactivate a Microsoft blockage of certain downloads unless you purchased them from their store! Webroot, and McAfee both would not download!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, The speed and experience is quite good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and fast machine for old person and kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was what we needed for the price. Haven't used it much yet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    ONew Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. First new laptop in seven years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptops are STILL #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a newly purchased Chromebook due to issues with screen blackouts. Ironically, purchased new Chromebook to replace previous one due to screen blackouts. This HP IS THE BEST!!!! Used them in college and still a #1 Brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop pc, limited by Microsoft OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast SSD drive and decent-enough processor for basic multi-tasking. The only gripe is with new Micrsoft operating system that blocks the user from downloading and installing programs that weren't acquired from the MS store! Really bad business. This can be resolved by calling MS customer service but it is such a hassle and an unfortunate decision.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect what i need it for fast enuff for my tasks

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen, but it is a bit slow booting up.

    I would recommend this to a friend