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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,089 reviews
  • Rated 3 out of 5 stars

    Battery life is really bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write many reviews but this time I had to. I have always used HP computers but this time I was really surprised and disappointed that this computer just last me two hours with 100% charged. I use it for my zoom classes and there is nothing else that I use on this laptop except that and it literally last me only two hours after being charged for so many hours. I am really really disappointed. Quality is good but the battery life really really sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works so nice! My daughter is on in non stop and tells me the graphics for her gameplay is amazing. She needed a computer that would withstand the amount of storage that she needed and this laptop did just that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen laptop 8GB SSD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my HP for a 1 1/2 years with no problems. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good laptop for price. Would def recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop for students or older ones to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP chrome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time writing a customers review I just want to take the time out to say this is one of the most wonderful gadgets I have her bought it’s a 10 out of 10 Memories OK everything is up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, easily accessible and I enjoy using its many features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Very easy to setup and transfer files

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Best Buy We did!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter's birthday. She really loves it. She says it's faster than her other laptop she had. Love the bigger screen and that it's touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am happy with my hp. mine was on display and purchased for a discounted price. upgraded ram and it runs very well. the only downside is the battery isnt what it could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive brought alot of labtops and i must say i really like this one. Im able to do my day to day home office and go to school as well. The storrage is good and this is one i needed to keep my small business going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Great Laptop"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Microsoft has improved and I hope Microsoft continues to keep up with their products. I would definitely recommend HP and Microsoft for anyone who needs a low cost laptop for school.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I use it for watching TV and movies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to have a dedicated place to watch videos recorded to an external hard drive. It works great! The sound is loud enough. There is a USB port for the EHD and another for my mouse. The screen is large enough and the images are sharp. The price was low. And unlike some HP computers I've owned, it doesn't take a long time to boot up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Hp good choice for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and fast for homework and watching videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    faster with this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new computer, easier in the suit case when I travel. I have large fingers, so not a fan of texting. lol This smaller computer is great and I can get a lot accomplished and faster than my phone. ha ha

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted about 4 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic computer. It lasted for about 4 years before the battery started draining completely within an hour of charge and it became unusably slow. It was good for basic use and that was about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very happy to have this laptop. This will really help me with my writing and producing songs and colaborating with my music producer who live in LA and me here in Kansas City, Missouri. It allows to get a lot of music done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work laptop. Light, fast, gets the job done. Only thing it lacks is 1080 resolution (maxs out at 1366 x 768.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a easy and hassle free purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole experience was a 10 out of 10. Starting from navigating the app to finding the laptop that best suits my current needs, to purchase and store installation (of updates) to pickup was just the best experience hand's down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen display and clarity, no issues, will buy again if needed..

    I would recommend this to a friend