Customer Ratings & Reviews

The camera broke quickly after buying it and the RAM socket went out a little after a year. Even with the warranty it would cost about a hundred bucks to ship it to the manufacturers.

This is a great laptop. Microsoft has improved and I hope Microsoft continues to keep up with their products. I would definitely recommend HP and Microsoft for anyone who needs a low cost laptop for school.

So very happy to have this laptop. This will really help me with my writing and producing songs and colaborating with my music producer who live in LA and me here in Kansas City, Missouri. It allows to get a lot of music done.

My whole experience was a 10 out of 10. Starting from navigating the app to finding the laptop that best suits my current needs, to purchase and store installation (of updates) to pickup was just the best experience hand's down!

The laptop works fine so far with no issues. The only reason I give it 4 stars and not 5 is the color resolution is not as vibrant as expected. The color resolution distorts the actual color and appears dull. Other than that it’s a great laptop for the price.

I enjoy my new computer, easier in the suit case when I travel. I have large fingers, so not a fan of texting. lol This smaller computer is great and I can get a lot accomplished and faster than my phone. ha ha

i am happy with my hp. mine was on display and purchased for a discounted price. upgraded ram and it runs very well. the only downside is the battery isnt what it could be.

I absolutely love my laptop. Very easy to understand and use.

It’s a good starter computer for college/highschool students. However, it has a short battery life which is could be an inconvenience. Also, downloading apps, in the beginning, can be a little difficult.

I am ecstatic! This laptop is great for me! Its capacity is perfect for personal and informal use (not work-related). I prefer a Windows laptop/computer. Dealt with a Chromebook for a couple of years and disliked it a lot.

Good BUT I don't recommend to anybody this laptop, screen is not good / this laptop is not quick performer and specially for coding peoples I suggest minimum i5 and 500 gb storage . Please INVEST money for better future don't negotiate here

Best place to do buisness the people that work there are amazing and ontop of everything very knowledgeable

Product and support setting it up exceeded my high expectations. Especially the Geek Squad. My first personal home PC was the Compaq 35 lb 7" green screen luggable so I have been around them for a while.

I love this laptop! It works great for school, work, email, etc.

Everything turned out perfectly with this item. The Best Buy staff person was very attentive and helpful. I have only had it for a short time, but look forward to using it full-time in the next several months.

This has been an excellent purchase. High quality, fast response. Great in evefyway for all tasks.

It has been easy to adapted finding my way around everything I needed. I thought it was gonna be hard trying to learn a new windows but I adjusted just fine and seems that it took no time understand my new laptop!

Great personal pc! Very light, easy to use and has plenty of space for all your applications and files.

So far it is okay. When I first got it it was working very fast, but now it is slowing down a bit. I don't know if it is because of applications and such, but I hope it doesn't get any slower. I have just had this computer for a couple of weeks, so time will tell what happens.

It a great computer.It is everything I was looking for.I would definitely recommend it to anyone who is looking for a new laptop for their own needs.Not too expensive and didn’t take long to get here when I ordered it