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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,089 reviews
  • Rated 4 out of 5 stars

    Great laptop not great color resolution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine so far with no issues. The only reason I give it 4 stars and not 5 is the color resolution is not as vibrant as expected. The color resolution distorts the actual color and appears dull. Other than that it’s a great laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied BestBuy & HP customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and support setting it up exceeded my high expectations. Especially the Geek Squad. My first personal home PC was the Compaq 35 lb 7" green screen luggable so I have been around them for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am ecstatic! This laptop is great for me! Its capacity is perfect for personal and informal use (not work-related). I prefer a Windows laptop/computer. Dealt with a Chromebook for a couple of years and disliked it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Not satisfied but it's okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good BUT I don't recommend to anybody this laptop, screen is not good / this laptop is not quick performer and specially for coding peoples I suggest minimum i5 and 500 gb storage . Please INVEST money for better future don't negotiate here

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP latop computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I resently had a Dell laptop mother board die and i really needed a new computer and i looked at all reviews and found this HP computer. No problems, easy to set up, i will never go back to dell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for college or simple computer work. Not durable for heavy work from home or someone who wants to run pcs fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything turned out perfectly with this item. The Best Buy staff person was very attentive and helpful. I have only had it for a short time, but look forward to using it full-time in the next several months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an alright buy for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good starter computer for college/highschool students. However, it has a short battery life which is could be an inconvenience. Also, downloading apps, in the beginning, can be a little difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent product so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is okay. When I first got it it was working very fast, but now it is slowing down a bit. I don't know if it is because of applications and such, but I hope it doesn't get any slower. I have just had this computer for a couple of weeks, so time will tell what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My journey of my new Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been easy to adapted finding my way around everything I needed. I thought it was gonna be hard trying to learn a new windows but I adjusted just fine and seems that it took no time understand my new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very well for my girlfriend it does exactly what we needed for such as for collage homework edits videos very well and somewhat playing games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lori

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great computer.It is everything I was looking for.I would definitely recommend it to anyone who is looking for a new laptop for their own needs.Not too expensive and didn’t take long to get here when I ordered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia laptop is amazing! super clear screen and the pen works flawlessly. Just acount for the fact there are no usb plug ins they are all like the c-charger so you need a adapter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good. Did not disappoint. Met all of my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Niece LOVED this Christmas gift! Excellent Product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Awesome Personal Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal pc! Very light, easy to use and has plenty of space for all your applications and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, would recommend as it is good for school, streaming, and even gaming to an extent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is a stylish, moderately powerful laptop. I Happen found it when is on sale qualifies to be called a budget laptop, it does got all the qualify that I need. Highly recommend. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets the need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife for basic productivity software usage and video conferencing. Has been very good for that since it's purchase a month or two ago. Would be nice to have a back lit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard letters and numbers are barely visible. Any chance I can place a cover keyboard with darker and more visible letters and numbers. I am over 60 and my eyesight even with glasses makes this laptop difficult.

    No, I would not recommend this to a friend