Customer Ratings & Reviews

Great laptop, Windows and just what I was looking for! Best Buy is the Best source for all your computer and other electronic needs. They made it easy to purchase and an all around fun experience!

Good for college or simple computer work. Not durable for heavy work from home or someone who wants to run pcs fast.

Easy to use and works perfectly for my child and my self

Very satisfied with my purchase. This computer does everything I need it to do! I use my computer daily and I've not been disappointed! I just wish it had built in dvd.

So far a like it. Just an fyi if you try to download anything that isnt apporved through the microsoft app you’d need to take you laptop out of S mode. Took me forever to find a video that showed me how

I have been using my HP for a 1 1/2 years with no problems. Works great.

So far I am really enjoying this laptop! It is heavier than I anticipated it being and sometimes the Microsoft edge browser freezes up for a moment but otherwise good experience

I needed a cheap laptop to replace my old Dell to finish up one more year of college. Got this on sale, and I really can't complain too much. Chrome can be a little slow to start, but it handles running a second monitor with a few Chrome tabs and Excel spreadsheets open. The numpad is nice to have, but the whole keyboard feels cheap and somehow misproportioned. The biggest issue is the battery life. You'd have to try to find a worse battery. It lasts maybe two or three hours. But if you know you'll have access to outlets throughout the day, then it isn't a terrible budget choice for students.

Perfect laptop for use. I use it occasionally for minor documents. It doesn’t have a lot of memory so not good if you want to play games but awesome for use of internet and small documents.

I ordered my laptop online. Picked up in store My laptop was in perfect condition and was fully charged! I love it so much and I use it for personal stuff AND school! It’s amazing!!

Good laptop at this price point, good speed and features

Does everything as advertised, and easy to use, but keyboard is hard to see in certain lighting conditions

I was able to pull up the information I needed to find the right Laptop I was looking for and ordering was easy and it was delivered very prompt. I am enjoying it and it is meeting my needs.

Kind of heavy for a laptop. However, extremely useful as both a laptop and tablet. Very convenient.

I checks all the boxes. Decent screen, battery life is good. No bells or whistles... you aren't playing games on it... but a good work horse for Word/Excel/PowerPoint and web browsing.

Great budget laptop for those who dont want to spend allot but still need a good laptop for work and play. Solid laptop for the price. I would definitely buy again and recommend.

My wife needed a new PC, so we went to BEST BUY. She found exactly what she needed with the help of a salesman that I can't remember his name. But he pointed straight to what fulfilled her needs.

Excellent laptop, would recommend as it is good for school, streaming, and even gaming to an extent.

Great deal, touch screen works great, very slim. I would recommend it to anyone looking for a good entry level laptop.

This computer looks and feels great. The graphics are top notch, it's lightweight, and the touchscreen is responsive.