Customer Ratings & Reviews

Very very good. Did not disappoint. Met all of my expectations

I bought this for my mother because I felt the touch screen and nice big keyboard would be easier for her. It’s perfect. It has the right amount of memory and visual display for her needs.

Great Item Great Service. not only were the store reps, friendly and helpful and giving me what I needed but they found me some thing affordable. That was a great option.

Bought this one for my daughter who is in college and she loves it so much and the keyboard and that the numbers are separate from the letters

I helped a friend buy this to do his turbo tax. The laptop worked great. Good wifi connection and everything went smooth. Purchased a external drive and it went good as well.

I've had this for a couple weeks, and it's running quite well. No complaints. Got out of safe mode, and installed a bunch of software on this including Visual Studio, seems fine

I am very happy with the laptop Best Buy has been great in helping me set it up and they also gave me a Xbox subscription free for a month I am love with it

I love this laptop it just does everything and if you have a question. You can either read the things that are printed with the computer or you can call the geek squad

The monitor is perfect for me vision capacity. I would only recommend for a better key board. For some reason they seem to require me to press harder in order to click.

My Niece LOVED this Christmas gift! Excellent Product!

Very good product, great for working and multitasking. Good for basic gaming.

I purchased this computer as a gift to a friend. He is not computer literate. As I was setting it up for him, it appears to be usable fore him. I currently have not feedback on the battery life as he rarely use the computer.

We had a very helpful and friendly salesman find what we needed and wanted , and the Geek Squad got everything transferred from our old laptop and setup our new one.

So far, So good. I didn't like that McAfee virus protection comes loaded on computer, don't like or trust McAfee or Norton.

Nice computer, especially for the price. I didn’t need a computer that did much or had a lot of memory, it’s perfect for this retiree who just needs access.

Been wanting a laptop for a long time now I have one , I made the right choice with this one for work it has what I need on it. Thank you very much!

It's okay, nothing fancy. Basic specs, have had some random reboots here and there. The display is mid, literally a 720p display but oh well. It works for my mother in-law who I got it for to browse the web, pay bills and watch some vids. Battery is just okay as well. Wouldn't of bought it but she was really missing her laptop, accidentally broke her previous one, this was the only one in stock at the time and in her price range. She's pleased with it. There's better speced out laptops in this range.

This Laptop is freaking amazon!!! If you are gamer? or if you need laptop for work at home this the one for you!!! I recommend never had a problem with it.

great pc. downsized windows 11 home less apps and files loaded for faster operation. would have given a 5 star rating but only downside is the battery very difficult to replace compared to prior hp I had.

The overall interaction at my Best Buy store was a pleasant one. Of course We will let neighbors and friends know. We will be back for more in the future.