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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,089 reviews
  • Rated 5 out of 5 stars

    Good for remote work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my remote job. No problem passing technical requirements for work at home jobs and great addition to my business and personal space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when it was on sale. My dog chewed up my last one and i wanted one like it. This is a really good laptop. Doesnt overheat much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, love the touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been good so far with the exception of a constant phone ringing (after I used a work app to make and receive phone calls). Once I shut the computer down and installed recommended updates, the problem was resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop but make sure you take it out of s mode if you want to download and non Microsoft apps.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Slim and Satisfying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price vs performance well worth it. Easy to carry on vacation, no mouse needed with touch-screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second laptop just for PowerPoint presentations and Excel. I didn't want to spend a fortune, and the HP was a good value that has worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, fair product. You can do all tasks on this computer. The price point is great and the quality is also good. Im satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a best buy at best buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lap top is wonderful.. its fast..clear. love the touch screen.. very easy to use .. I recommend it to everyone. A great buy for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for not a lot of money. It replaced my five year old Lenovo Celeron Win 10 mini-tower and holy *** ! Not the fastest or lightest or any or other est but I can't say anything bad about this machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Realtek RTL8822CE 802.11ac PCIe Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realtek RTL8822CE 802.11ac PCIe Adapter "usually" stays connected to the router, however, when it drops, it takes me 10-15 minutes to get the computer reconnected. I follow all steps recommended and finally, at some point, it reconnects. Should not be this difficult. I can also connect via ethernet cable and that works perfectly and always stays connected. Also, when powering up the computer after being off for 1-2 days, it doesn't recognize the router, and again, it takes about 10-15 minutes to finally get connected via wifi.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop & customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a decent price for our college kid. Best Buy had it on sale a few days later & were awesome with handling a refund of the difference (about $120!). Great customer service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It’s a bit of a learning curve for me with Windows 11. But I love the speed as it boots up and moves between programs. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for the just browsing and playing on the web.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    silver computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size keyboard with larger buttons. The only thing I don't like is it being all silver it is hard to see the keyboard (wish the buttons would light up)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good start up speed. Still learning where everything is and all of the nuances of personalization. Battery doesn't last as long as I feel it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my computing requirements at about the price I expected to pay. The only negative is that the keys are not easy to read in low light levels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for remote work. I am able to utilize company VPN with this laptop rather easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is a Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an HP fan for a while. I started with PC with a 386 SX and have had every version of the WinTell combos created since MS Dos 3.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of the laptop between the keyboard and the touch screen. The laptop is super lightweight and easy to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my mother as a gift and she said that it has been working well for her. always good to have a warranty

    I would recommend this to a friend