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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,089 reviews
  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer…… It’s perfect…………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good for college students. My son’s grandmother bought this laptop so he would have a better lap top than he had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    good computer at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Loads and runs quickly and the touch screen is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service. I have bought appliances, computers and a camera in the last 3 years. I am a satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and I do my day to day work on this lap, sometimes I think screen should have more resolutions in it. Or else everything is pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works is to be expected is not the best in the world but it works sufficient I would buy another one if I had to happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it he uses it everyday he uses it for schoolwork he graduated one year early I’m so proud of him!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. Easy to setup which is what I expect from an HP product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Best Buy always comes through with there in store and chat support whenever you looking for something or quick resolve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal, Best Buy in store pick up is smooth, in and out within minutes. HP is great as usual. For a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfice customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and fix my purpose. Screen is good and the control panel very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic computer, but no backlight for keys and keyboard letters hard to see.. had to purchase separate keyboard. If you have vision problems this computer is not for you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    William’s HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp I purchased for my dad for Father’s Day is working out okay. Waiting to get him a few accessories and hopefully can soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Perfect for my personal use, easy instructions how to set everything up from emails, documents & internet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Really portable. Fast and easy to use. Lacks built-in CD Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Little Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a very good product, It seems smaller than advertised, but it is perfect for the simple chores I have to do with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen laptop for my wife and her busy wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has good battery health

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Battery health is very good and has not given me any issues since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a great computer I liked I can working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop is very nice. Bought it for work because our laptops break down all the time. This has been a very good purchase

    I would recommend this to a friend