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Customer Ratings & Reviews

Your price for this item is $469.00
The comparable value price is $529.99

Customer reviews

Rating 4.7 out of 5 stars with 648 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 648 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, and the bigger screen allows me to multitask with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for basic activities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace a 10 year old desktop and it’s done great as a replacement. We don’t use it for much other than basic internet activities like paying bills, banking, etc. and checking email through outlook, as well as using Office stuff (which cost extra). I’ve also played some basic games on here as well, like stuff you can download or play through a browser, and it’s been great. If you can score this on sale or as an open box item, it’s a great value for basic stuff. I can’t comment on any advance activities since I’ve not used it for anything other than what I mentioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Helps me keep more organized and productive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality & great value for the $. Works great &is a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased, except ...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my new laptop, and with the sale price it was an exceptionally good value. The only negative is the keyboard. HP didn't do a very good job of design. The touch is fine as is the size of the keys, but I really don't like the special keys such as the arrows, home, end, insert and delete - the ones you use for editing text. The problem is HP did nothing to differentiate them to the touch so it makes it difficult to know if you are on the right keys without looking at them. When I mean to hit the Control key, for example, I am pressing the left arrow key and the cursor is flying around the screen. I've only had it a couple of weeks so I may get used to it in time, but for now it is annoying and I feel HP could have done better here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multipurpose laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has plenty of storage, allowing me to play storage intensive games like Sims, and is reliably quick and simple for doing online classes for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 17" laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive laptop with large screen. Perfect for my needs. Don't need gaming functionality or any of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs as advertised and I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the larger screen size and the style of keyboard. Works great, and good response time. I'm not a gamer, so this is perfect for my needs. HP has always been a reliable brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So-So Outcome on new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a great price. Unfortunately, even with a key code, I can't get my MS package to work or receive any help from MS. Best Buy only offers a Geek Squad visit which will cost more than the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great computer. This Dell has exceded my expectations. I was skeptical about it. Well it plays cod6. While it is perfect for my classes. The AI microsoft has on it has helped me learn so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for the price. Big screen, good battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase and service was exceptional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer very reasonable price. Setup was done perfectly and time to train on new computer was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 17.3” laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs really smooth I’ve been using it for many projects now. Specially for PowerPoints and slides and graphical slides as well. Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good casual laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift. It is a good size and lightweight so it is easy to carry. The start button is hard to see because it is the same color and size as every other button on the keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, teen used it for gaming and YouTube mostly. Great laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using these for remote access to office. They are wonderful machines for the price. Lots of screen space and power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is overall is runs pretty well but at times it takes a long time for it to start up and then sometimes the web browser or search engine keep showing with bing but not sure why that is at all but otherwise its great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New - upgrade for Senior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going with HP and I really like the larger screen and keyboard. I am a senior, so the smaller keyboard and screen really don't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large keyboard layout and screen. Makes working on projects easier

    I would recommend this to a friend