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Customer Ratings & Reviews

Your price for this item is $469.00
The comparable value price is $529.99

Customer reviews

Rating 4.7 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 648 reviews
  • Rated 5 out of 5 stars

    Best Buy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience both at the time of purchase (thank you Ryker) to installation (thank you Chris) what an amazing team and service locally at Best Buy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP Laptop...everything is running great and customer service is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fills my needs and is very fast. My only compliant is the font in the task bar is to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality would def recommend and purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bright and inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus - big screen, great price Minus - keys hard to read, finicky mouse pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like that it's big. I use it for school.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you need something you can see. For example writing papers or business would be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for a 10 key laptop and we were able to find an inexpensive and reputable name brand computer at Best Buy. We ordered it online and it was ready in less than an hour. It's been working as expected without a glitch. Happy house, happy spouse.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price! Would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    John Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at Best Buy Was outstanding? Didn't take a long time to get my purchase? A Lot of helpful information, very courteous was not time consuming the price was great.I have always like the best. Buy their hospitality it's outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop. Needed for wfh. IT dept. recommended it in order to tie in with their system. If it performs like a similar HP laptop we expect it to last 5 years. Can’t go wrong, with HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great price, fast delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with HP products or Best Buy prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy laptop for any age.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked perfectly for me. I had to replace my old laptop and the Geek Squad reccommended this laptop and it is great, big screen, great resolution, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just keep buying this laptops best buy got never had any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not great but job gets done I wish the battery worked better and the mouse pad is not working properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BUSINESS OWNER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS VERY IMPRESSED WITH THE SERVICE PROVIDED BY BEST BUY. THEY ANSWERED ALL MY QUESTIONS AND EVEN HELPED ME TROUBLESHOOT MY OLD COMPUTER BEFORE DETERMINING IT NEEDED TO BE REPLACED. VERY THANKFUL!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always above & beyond

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fits my needs & budget perfectly! The sales rep was very patient with my many questions & was extremely knowledgeable. I would highly recommend Best Buy to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting an all in one for a long time and finally the price point was affordable. I LOVE this computer and am delighted I bought it. I use it everyday and the graphics are amazing. Traveling with it is easy as well, a big plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really nice machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a week of finding my way around this machine I had begun to doubt my purchase but one evening while messing with the new 11 system and operating frills it clicked and I am a happy camper now! Super pleased!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for your $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for basic use. Purchased as a workstation for basic office task. Perfectly suited to the task without wasted power and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated to New HP Laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new laptop because my existing laptop was old and running slow. I was impressed with the new laptop and the speed it has. The programs are working great.

    I would recommend this to a friend