Customer Ratings & Reviews

Amazing experience both at the time of purchase (thank you Ryker) to installation (thank you Chris) what an amazing team and service locally at Best Buy!!!!!

Love my new HP Laptop...everything is running great and customer service is excellent!

It's fills my needs and is very fast. My only compliant is the font in the task bar is to small.

Easy to use, great quality would def recommend and purchase again

Plus - big screen, great price Minus - keys hard to read, finicky mouse pad

This is great if you need something you can see. For example writing papers or business would be great

My wife was looking for a 10 key laptop and we were able to find an inexpensive and reputable name brand computer at Best Buy. We ordered it online and it was ready in less than an hour. It's been working as expected without a glitch. Happy house, happy spouse.!

Excellent computer for the price! Would definitely buy again.

The customer service at Best Buy Was outstanding? Didn't take a long time to get my purchase? A Lot of helpful information, very courteous was not time consuming the price was great.I have always like the best. Buy their hospitality it's outstanding.

Good basic laptop. Needed for wfh. IT dept. recommended it in order to tie in with their system. If it performs like a similar HP laptop we expect it to last 5 years. Can’t go wrong, with HP.

Can't go wrong with HP products or Best Buy prices!

This laptop worked perfectly for me. I had to replace my old laptop and the Geek Squad reccommended this laptop and it is great, big screen, great resolution, easy to use.

i just keep buying this laptops best buy got never had any issue

It’s not great but job gets done I wish the battery worked better and the mouse pad is not working properly

I WAS VERY IMPRESSED WITH THE SERVICE PROVIDED BY BEST BUY. THEY ANSWERED ALL MY QUESTIONS AND EVEN HELPED ME TROUBLESHOOT MY OLD COMPUTER BEFORE DETERMINING IT NEEDED TO BE REPLACED. VERY THANKFUL!!

Great laptop, fits my needs & budget perfectly! The sales rep was very patient with my many questions & was extremely knowledgeable. I would highly recommend Best Buy to everyone!

I had been wanting an all in one for a long time and finally the price point was affordable. I LOVE this computer and am delighted I bought it. I use it everyday and the graphics are amazing. Traveling with it is easy as well, a big plus!

After about a week of finding my way around this machine I had begun to doubt my purchase but one evening while messing with the new 11 system and operating frills it clicked and I am a happy camper now! Super pleased!!!

Excellent laptop for basic use. Purchased as a workstation for basic office task. Perfectly suited to the task without wasted power and money.

I purchased the new laptop because my existing laptop was old and running slow. I was impressed with the new laptop and the speed it has. The programs are working great.