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Customer Ratings & Reviews

Your price for this item is $469.00
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 640 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 640 reviews
  • Rated 3 out of 5 stars

    Good laptop, but not a Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big screen is great, and it works fine. But when I open and close it, I feel it's a bit frail and easy to break, different from my Lenovo laptop. I really miss the backlit keyboard too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    17 inch horse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the essentials and a fast startup time. The 512 SSD is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Very Happy with my new HP laptop. Easy to put together. Extra space, 17.3". Enough memory and Security. A Great Find!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Custom Service was exceptional. I was treated with respect. Listened to all my needs and Delivered!! Thank You to everyone involved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right purchase for “2025”!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase. Maisha, the sales person who helped me at Best Buy was very informative and helped me get the right item for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for low grade gaming, great for all else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lap top, got it while I was down for surgery did everything I needed it for. Some light gaming included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It came exactly as I expected it to and the shipping was very fast. Can’t imagine how I got through my classes without this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Runs my kids steam gamea and handles all his homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP (*17 inch Laptop*)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase: a little difficult to navigate certain web browsers but overall: operates good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working really well. Geek Squad was amazing help too. I was back up and running much sooner than I was afraid I would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop which I hope learn about as I take a computer class to teach me how to use it and what things/programs are available as I learn to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely look into this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect and still in amazing shape!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase for us. We have 7 year old Surface and we felt a new Surface would suit our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how everything is featured on my keyboard! Easily understandable,and How to use help sites! I'm 63 and don't have much computerized knowledge.! But I'm learning. Thank You! And the mouse I got!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the day i bought it to now, it has been the greatest first big purchase Ive had! Although i cant run high end software on it like AAA games, it runs most games perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for a great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this computer because it met my needs at a reasonable price.I was not disappointed.Great computer for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality. Reasonably priced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is very good quality. The keys are easy to see and I especially like the side numerical keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light but large enough to use as a desktop computer. Working really well for the home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m actually looking at Zoom, currently! This is a great buy! It has been the best thing I’ve bought in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget laptop with decent display and speaker but the keyboard feels pretty cheap

    I would recommend this to a friend
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